Amazon MCF by ByteStand

I have to admit there were a couple hiccups along the way but the support (Cara) was fantastic. We got the whole thing done (Deliverr to FBA) and now it is humming along. Very happy - thanks, highly recommend!

I like how straight forward and easy to use this app is. It's fantastic and extremely helpful. The technical support is extraordinary especially Cara, and the turnaround time for responses are first class! I would recommend this app to anyone using Amazon's FBA.

Excellent Customer Support to help with onboarding and ensuring everything is set up correctly and working smoothly. Thanks Cara!

Although it turned out Bytestand was not the appropriate solution for our needs, we received excellent customer support from Cara who helped us resolve our shipping problem. Thank you for the excellent customer support Cara.

I installed this app because I already have amazon FBA inventory and thought it would be very convenient to be able to get shopify orders fulfilled by amazon FBA. It was pretty easy to set up, but when I got stuck I contacted customer support. Cara was amazing! She even created a video so I could understand how it works. She was quick to respond and made sure I understood the step by step process. I'm so glad I found this!

This app should probably get a five star rating but I had a very difficult time setting it up and getting it to work which is probably more to do with my lack of knowledge than the function of the app itself.

With that said I am just a normal guy who lives at the beach and spends more time surfing than in front of a computer and the helpful staff at ByteStand were able to get me up and running.

I couldn't have been able to get this setup without the great staff at ByteStand and gold standard of service from Shopify.

A fantastic app and even more fantastic support! This app is reducing a ton of stress by allowing me to consolidate operations through Amazon with seamless customer experience. App set up is super easy with easy to following guidance. When I ran into some issues with how Shopify was set up on my end, Cara provided amazing support and the issue was fixed in no time. I cannot recommend it enough.

I can not recommend the app and especially the service provided. We have a running shop and implemented the app. First we never, after several tries got a full setup from the guys. We asked them several times for a detailed documentation about the linking. They couldnt provide and just showed us one crappy video. Then we had some extended requirements about EU wide shipping and different charges. Its not supported. If you sell FBA and FBM you will get in a lot of trouble. Then we deleted the app and all the settings were broken. Just a big mess up. Just to let everyone know. Its a very crucial process with the app and the support is really bad. Thats a reason I wouldnt go for these guys. How can you offer something like this and not even provide a complete documentation for a setup?! Thats in no way professional. And then you get one reply every day. Good luck to get this running.

I'm having a horrible experience with this app from day 1. It doesn't work, my first order did not get fulfill. I had to do a manual fulfillment after days of waiting. At first, they were answering my emails, and even called me back. But for the past couple of days, nothing. I begged for a phone call through emails, but nothing. I'm asking the status on my request, but not even an email back. I understand they may still working on it, but at least, have a courtesy to reply to me, or a phone call. This is just horrible. I'm starting to think that because I'm still in the trial period, they don't care. Just horrible experience

DO NOT WASTE YOUR TIME IF YOU HAVE INTERNATIONAL ORDERS (in different regions of the world)! Note that if you are in the US and want to enable Amazon FBA Fullfillment you can't do it for international orders. Which means if you get a mix of orders, you can only have Amazon fullfill the orders to US addresses and not international but the whole thing breaks down because you can't just fullfill them yourself...the customer can't check out internationally!

So frustrating to spend hours because it says "Amazon FBA fulfillment both in the US and abroad" but after hours and then speaking to them on the phone, they told me it wasn't possible. And you can't simply choose to fullfill the International orders on your own as it can only be Amazon 100% or you need to install and pay for Locksmith and clone all your products and then have those be only available internationally....

Either way this product won't let you fully outsource the fullfillment! So frustrating!!! You really need to change the messaging!