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We were scrambling to find a solution after our native Shopify/Amazon FBA integration suddenly stopped working, and we're happy we found Amazon FBA Shipping! Cara was super helpful in answering all my questions prior to setup, and even during setup I was able to schedule basically an on-demand virtual call so I could ask her more questions. Can't beat that level of service! We also decided to go with this app because it allows you to decide if you want to configure products for FBA OR FBM shipping. The other apps recommended to us (e.g. Cedcommerce) did not allow you to distinguish the two, and operated on the assumption that every product in your Shopify store was FBA, regardless of the fulfillment settings you set up in Shopify. Needless to say, we're relieved we found a solution and definitely recommend going with Bytestand for your FBA integration needs!
Pretty intuitive app, works seamlessly with Shopify settings. As a larger store shipping ~100 orders a day with a mix of FBA and manual items, we used Shopify Plus flows to automate the fulfilment of the FBA orders only, still allowing us to manually fulfil orders. Cara was a huge help in troubleshooting what was a new process to both of us.
After trying many apps and getting nowhere, I am so glad I found this app. Set me up super quick and walked me through the process! Support is 5*, thankyou so much to Cara! Excited to now launch my website!
Wonderful. Shipping works fine even in offshore locations like the EU, and their support is excellent. Since we don't want to ship manually all the time, we wouldn't know what we'd do without you, Bytestand! Thank you
Very easy to set up and integrated very well with our Shopify business. When we needed support, the team are quick to respond, friendly and have great advice on how to solve any challenges. Would recommend using this App
Cara was awesome! They were so fast at answering my questions. Customer service is so important to us, so it's nice to see when another company's service is outstanding!
It’s easy to set up and they provide stellar customer service! I’ve never had an issue which wasn’t resolved quickly. I would highly recommend!
Cara is absolutely fabulous and is always on point with any questions. And if something isn't easy to answer or a new issue she digs in and gets the answers quickly. Couldn't find a better support helper. The App itself has come a long way from a few years ago and supports subscription apps now like ReCharge! YAY! Kudo's to the app devs and their hard work.
Excellent support to work through any of the technical details that I hadn't set up correctly. They even filmed a short video to show me exactly what I had missed, and then were able to request collaborator status to help me make the adjustment. Super helpful.
The prices are definitely not cheap for the various country and feature add ons, and it definitely made me question if this was really going to pay off. Perhaps not appropriate for smaller sellers, and they could consider a volume based initial discount to make it more approachable. But my trial ends tomorrow and I have a confidence that I can expand this channel enough to compensate for the fees over time, especially as I grow my SKU count.
Cara was super helpful with figuring out some of my shipping settings. She sent screenshots of all of her work and now everything looks and works perfectly. Thanks Cara!