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App does exactly what I had hoped which is automatically update the customer with tracking once the order ships from Amazon. No more cut-and-pasting needed! Also worth including, I had some questions and support got back promptly with answers. kos.com
Cara in the Support team is awesome, and extremely fast. Everything in the app is well described and also has video tutorials on youtube.
Cara provided a lot of help when setting up my account and was very responsive to my emails and questions
Cara did an awesome job and as a customer, I never had this kind of experience. Thank you for your service. I will definitely recommend this app to other Shopify users out there.
Top tier app,
Top tier Customer Support,
10/10
My customers were receiving an error at checkout and the orders were begin abandoned. Cara responded within minutes with a detailed explanation and recommendations to solve the issue.
The customer support was great. I could receive good customer support in timely manner through the chat and emails, when I post some questions on setting-up.
This app is perfect for us, it does exactly what we needed it to do for our website! Cara is the best!
Live human interaction (what a concept) with an intro demo walking you through the entire setup process. Cara - was incredible and available post demo! Their step-by-step video makes for an easy install. Since Amazon dropped the MCF App ByteStand's picking up a ton of new business. I noticed that you have to be sure to include two new fields in the Bulk Editor step: "Track Quantity" (do this first) and then "Fullmennt Service" fields - in that order. Cara will point this out during the demo! Great customer service!!
This app is great! The app connected my Shopify store to Amazon and they helped troubleshoot issues we had over the phone.
They have Amazing customer support, Cara is the best!