评论 (434)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 3% 的评分是 1 星
2024年4月4日

In my years of working with online companies and services, it's rare to encounter the level of support that Cara from ByteStand provided. She truly went above and beyond to resolve the issue I faced. Not only did she address the problem promptly, but she also took the initiative to record short instructional videos, walking through each step of the process as she fixed the issue. This not only solved the immediate issue but also empowered me to learn and troubleshoot similar problems in the future. Cara's dedication and expertise were evident throughout, and I greatly appreciate her promptness and effectiveness in resolving the issue. She's truly exceptional at what she does.

Avenue Man Hair Products
美国
大约2年 人在使用应用
2023年12月1日

I had a question about our shipping options to create a better customer experience. I reached out to the chat and they responded quickly and were really helpful. It was clear to understand and if I was unclear on what to do exactly they were able to walk me through it. Great experience!

Form Charge
美国
接近3年 人在使用应用
2024年3月26日

We've been using the ByteStand app for a while now, and we must say, it has simplified our life as a Shopify store owner. The customer support team has been extremely helpful whenever we've had questions or issues. We highly recommend ByteStand to anyone looking to streamline their multichannel selling process.

Urban Nomads Co
美国
5个月 人在使用应用
2024年2月23日

We had gone through several applications before finding this one and it really solved all the problems that the others had.

In addition, the service they offer to the customer is unmatched, they respond and solve incredibly quickly.

We are super happy to have found this application that has everything we need.

Hot Chocolate Design UK
美国
大约1年 人在使用应用
2024年5月15日

Fantastic customer service, support and app. Cara is always eager to help and always answers any questions I have. Been using this app for multiple stores and it is amazing. Highly recommend, best customer service of any app I use.

Pretty Package
美国
12天 人在使用应用
2024年3月22日

I'm new to Byte-Stand, and I use its plugin on Shopify to connect to Amazon. It's a good tool, but I got confused while setting it up. Before giving up, I contacted customer service. Fortunately, Cara helped me out. She's experienced and took the time to explain how Byte-Stand works with Amazon and Facebook. Since then, I've been using it without any problems. Cara is an asset to the company.

SNCMIC
美国
5个月 人在使用应用
2024年1月11日

This is A GAME CHANGER for our business. It allows us to sync with our Amazon backend to flawlessly fulfill thousands of orders a month. Cara with the support desk is THE BEST THING THAT EVER HAPPENED to customer service. Truly, our business wouldn't be what it is today without her help. 10/10 recommend everything about it.

Very Special Games
美国
大约2年 人在使用应用
2023年12月5日

This is easily the BEST application for bundling products and/or setting up shipping through Amazon and other sales channels. It has alleviated SO many issues and headaches for my brand. The customer service is absolutely top notch as well, chat with a REAL person and they resolve all your issues within minutes. I would give this 100 stars if I could. Just install it.

Sinless Snacks
美国
10个月 人在使用应用
2024年2月7日

The app operates seamlessly, but on the rare occasions when issues do arise, ByteStand's exceptional customer service is always there to provide support. Their commitment to customer satisfaction is so impressive that if it were possible to award more than 5 stars, I definitely would.

QAcoustics
英国
大约1年 人在使用应用
2024年1月10日

I was having trouble with making sure everything was set up properly and the customer service i got WAS THE BEST I HAVE EVER GOTTEN!!!

They walked me through everything and then double checked! Big thanks to the team at ByteStand!

Cecil Skin
加拿大
5个月 人在使用应用