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The app is fairly easy to install and configure. Once setup it works without much management at all. Our store uses subscriptions where orders are generated automatically by a third-party app and I had some trouble figuring out how to configure this. I chatted support and got in touch with Cara right away. She immediately knew exactly which settings to change to solve my issue (less than 5 minutes and we were syncing subscription orders)! Thanks Cara!
App does exactly what I had hoped which is automatically update the customer with tracking once the order ships from Amazon. No more cut-and-pasting needed! Also worth including, I had some questions and support got back promptly with answers. kos.com
I am using this app to ship products from my Amazon FBA warehouse in Europe. So far works quite well. Also, these guys have fantastic customer support! Especially grateful to Cara for providing detailed video explanations on how to set up the app properly! Really well done!!
We've been using Bytestand for over a year now and they've really helped us integrate our store with our Amazon marketplaces.
I've had to contact Todd a couple of times for some config and support issues and he's been incredibly responsive and helpful. He took the time to walk me through a screen share which was more than I was expecting and really appreciated.
*****Would definitely recommend*****
Apparelly Gloves
If your products are shipped by Amazon FBA this App is highly recommended. All of Amazon’s shipping rates are calculated through the app so no more need to guess the shipping rates based on product weights.
I was very please with the support I received, their customer service is great. Initially had some issues sync’ing the MWS details from Amazon but after messaging ByteStand support I received a prompt response and we got it all set up! Very happy. FBA Shipping by ByteStand is highly recommended.
Definitely the best FBA app for Europe: it provides precise tracking to customers (through Amazon swiship service), it allows customer selecting delivery speed and it also enable customizing Amazon Packing Slip. Technical support is excellent!
This is an awesome app that does a great job of simplifying the process of using Amazon FBA to fulfill Shopify orders. I've been using it for about a year and I think it's a must-have app for anyone trying to accomplish this. And the customer service is extraordinary! Most companies give you canned replies that have nothing to do with the issue you're seeking help with, or don't go deep enough to resolve your issues. Gennifer at ByteStand did just the opposite. She took time to understand the root of my issue, then created detailed instructions with screenshots and directed me to relevant videos and articles. Customer service like this is rare, thus I'm grateful for ByteStand's app and their support.
App setup is not exactly intuitive, which was kind of expected. But their customer support is very prompt and thorough, especially Cara. Really appreciate her assistance so far!
The FBA Shipping app helped me provide shipping rates at check out with no guesswork and helped ship my Shopify orders from Amazon. Easy, fast, and customer service was helpful. Thank you
Using this now on a second store, where it's way cheaper to fulfil with Amazon than another 3rd party. Works like a charm, and very easy to set-up once you've done it once....