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The customer service is fast, efficient, and excellent! We had a few issues due to our own inexperience, and customer service solved them within a couple of hours!
Great app for utilising FBA, simple to setup. Would certainly recommend this app for anyone looking to add FBA to their shopify account
Cara, I wanted to say a heart warmed thank you for showing me step by step how to fix my issues. I truly appreciate you taking the time to do that video as it really helped me a whole lot.
App is easy to use and customer service is fabulous. Cara was great help with some of the issues we faced with MCF shipping.
I'm new to Byte-Stand, and I use its plugin on Shopify to connect to Amazon. It's a good tool, but I got confused while setting it up. Before giving up, I contacted customer service. Fortunately, Cara helped me out. She's experienced and took the time to explain how Byte-Stand works with Amazon and Facebook. Since then, I've been using it without any problems. Cara is an asset to the company.
I absolutely LOVE this app. It has saved me so many headaches in terms of my shipping needs. It's easy to install, and Cara is just excellent with her customer service. I've found very few vendors offering the kind of customer service Cara offers with her apps. Now, I send my physical products to Amazon and let them do the shipping via the ByteStand app. Five stars from me.
Sincerely,
Rod Machado
The app is a great integration tool for fulfilling through FBA. I had some issues at first figuring out how to set it up (I did't watch the instruction video lol). After watching the video and reaching out for a little help from Todd in customer service... I got it all set up perfectly. My life is so much easier because of this app and it has streamlined our fulfillment processes even to the point where I am simply fulfilling orders from my phone while I'm a the beach. Not bad! Thanks for your help Todd! You are amazing!
We only had good experiences with the app! Recently sellings didn't work and customer support was very quick to help, competent and nice. Thank you, Cara!
simple to use. I could set up most of the things.
The support is fantastic. Todd was very helpful.
Highly recommended
Amazing customer support -- jumped into our store and updated the app to fix the bug we found in minutes.