Amazon MCF by ByteStand

Cara is the person who you speak to when there's a problem and she is as good as it gets in her role. When I installed the app I had a lot of setting issues in Shopify and Amazon that were preventing things from working. I first requested help through the app and within minutes received an email from Cara suggesting what I could try, giving me her phone number to call, or allowing me to book a video call so we could share screens and walk through the settings together. I opted for the video call and Cara guided me through everything and shared a few tips as well. Everything is now setup and working perfectly. Thank you Cara!

Excellent support to work through any of the technical details that I hadn't set up correctly. They even filmed a short video to show me exactly what I had missed, and then were able to request collaborator status to help me make the adjustment. Super helpful.

The prices are definitely not cheap for the various country and feature add ons, and it definitely made me question if this was really going to pay off. Perhaps not appropriate for smaller sellers, and they could consider a volume based initial discount to make it more approachable. But my trial ends tomorrow and I have a confidence that I can expand this channel enough to compensate for the fees over time, especially as I grow my SKU count.

Logiciels qui fonctionnent très bien, et en cas de problème, l'équipe est très réactive et apporte des explications très claires et précises, je recommande vivement.

Customer service is always timely and the problem is always addressed and explained with great clarity so that the same issue is detectable if it ever reoccurs.

Definitely a well supported application with great capability that continue to improve.

I've had to contact customer support and they were excellent! Quick to understand my issue and help, Cara was amazing and solved my problem in less than 10 minutes. She even stayed on with me as I fixed the issue on my end and tested everything. I couldn't ask for more. Excellent customer service. Thanks Cara!

Perfect solution for syncing Shopify orders with Amazon. They also listen to sellers and promptly update their App to accommodate sellers needs over time. Their customer rep, Cara, is also fantastic!

I think this app it's a great added value for all the merchants are now selling on amazon FBA and wants to connect the FBA to their store.
It was a bit tricky in the first moment, but Cara from the customer service it's a star and helped me solve all the problems and now let me go live with a new store.

Hands down the best customer service! You can feel secure knowing if there’s ever an issue it will be resolved. The app works seamlessly and customer service is top notch. I highly recommend!

I can highly recommend this app because I use it for shopify and amazon in Europe especially Germany. Before this app we used one called Billbee and after a couple of weeks and bad support still not working.

I was confused when this app was set up after a couple of hours. After some questions everything was done in only two days. Today the support agent Cara asked me if I need help with anything. I had a question for shipping and everything was done after a few minutes. This was in the Chat and that was the perfect service from Cara. Great app and time saver for e-commerce.

Using it for more than 2 years now. It just does the job and since the store needs expanded, customer support (cheers Cara) is absolutely tops to ensure I'm up to the latest developments. All five stars and beyond!