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Excellent customer service from the beginning. Easy to set up and sync between Shopify and Amazon! Scheduled a call with an expert through the app to double check everything was set up right just in case. Todd (the expert on the call) had all the answers I was looking for, gave great advice, and much more! Our 1hr scheduled call only needed to last 20mins! Buttery smooth process with real expert customer service. Would highly recommend.
Thanks again Todd!
Brilliant App, functionality and the team are so helpful! This really was a gamechanger for our FBA business.
The customer service is one of the best I have ever experienced. Special thanks to Cara for all her support. 100% recommend.
Not bad for a robot ;)
Customer support by Cara was 5 stars. The app itself is also 5 stars. Great product so far. Easy to setup and Cara even checked to make sure all settings were correct.
Awesome service, just awesome. I had an issue with the instillation (that was Shopifies fault), left a ticket, was called back in a couple hours, resolved right away!
This is A GAME CHANGER for our business. It allows us to sync with our Amazon backend to flawlessly fulfill thousands of orders a month. Cara with the support desk is THE BEST THING THAT EVER HAPPENED to customer service. Truly, our business wouldn't be what it is today without her help. 10/10 recommend everything about it.
So glad I found this app to help now that Shopify removed the Amazon integration. The only thing I hope to see in the future is inventory tracking included in the app. I was super impressed to get amazing phone support by Cara at ByteStand. So far so good!
This app works as described. Cara was helpful beyond my expectations and answered the questions I had with screenshots & videos, while clarifying some aspects of Amazon Seller, FBA, MCF etc.
Cara helped me a lot with my mall problem. Perfect service and an amazing up, upgrade your store and integrate with these guys, they are amazing!
App does exactly what I had hoped which is automatically update the customer with tracking once the order ships from Amazon. No more cut-and-pasting needed! Also worth including, I had some questions and support got back promptly with answers. kos.com