Reviews (314)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify and Amazon integration, automating inventory syncing and order fulfillment directly from Amazon's centers. It supports Amazon's Buy With Prime and offers live shipping rates, enhancing customer experience and operational efficiency. The customer support is praised for its responsiveness and helpful resources, including video guides and troubleshooting.

December 3, 2024

thebiblicaltimeline
Brazil
3 months using the app
November 22, 2024

Nice work

MyBeyblade
France
11 days using the app
April 19, 2024

amazing customer service

Rescue Champ
Canada
13 days using the app
March 22, 2024

I'm new to Byte-Stand, and I use its plugin on Shopify to connect to Amazon. It's a good tool, but I got confused while setting it up. Before giving up, I contacted customer service. Fortunately, Cara helped me out. She's experienced and took the time to explain how Byte-Stand works with Amazon and Facebook. Since then, I've been using it without any problems. Cara is an asset to the company.

SNCMIC
United States
5 months using the app
February 29, 2024

Easy to install, amazing customer service, and you get to try it out for free! Highly recommend :)

The Louna Sisters
Canada
17 days using the app
February 6, 2024

Seamless set-up

Kano's Depot
Canada
About 2 hours using the app
January 10, 2024

I was having trouble with making sure everything was set up properly and the customer service i got WAS THE BEST I HAVE EVER GOTTEN!!!

They walked me through everything and then double checked! Big thanks to the team at ByteStand!

Cecil Skin
Canada
8 days using the app
August 17, 2023

Amazon FBA /MCF by ByteStand has been a lifesaver, making the MCF - Shopify integration super smooth and easy. Setup is simple and their support - especially Cary - is just awesome. Highly recommended !!

Pookie Home
United States
3 months using the app
July 25, 2023

Excellent customer support and this app does exactly as it says it does. This program integrates with my Amazon account without any issues. 10/10 would recommend!

Advatec Aquatics
United States
Over 1 year using the app
June 9, 2023

Cara was extremely helpful in resolving my issue! Her service demands more than five stars! I'm very appreciative of her efforts!

Absolute Unlimited
United States
5 months using the app
May 26, 2023

I have to say, I have rarely experienced such good service. It's half past 12 here in Germany and I'm chatting with a very nice lady from ByteStand. She helped me install the app. Thank you very much

Hatschibox
Germany
About 9 hours using the app
May 24, 2023

This is the app you're looking for to link your shopify with Amazon!!! and customer service is also great at Bytestand. Special thanks to Cara!

Zelicious Food
United States
27 days using the app
May 3, 2023

Cara has been an amazing help!, I wish I could give her 10,000 stars. She helped me fulfill blocked orders via FBA. She also educated me along the way on the process and followed up with an email with a video link and a breakdown of what was done for the future just incase I had to go ahead and take a look back in the future. I appreciate you!

Refresh Filters
United States
11 months using the app
April 26, 2023

I have just installed Byte Stand and it has already worked perfectly. A simple set-up and great value. Plus, Cara has been absolutely fantastic in helping us confirm that our set-up is done correctly and answering our questions. Thank you!

Real Food Love
Canada
About 1 hour using the app
February 8, 2023

I'd like to thanks Cara for her huge support !
She replies so quick and the app is super easy to use.

FirstPawParis
France
About 1 month using the app
January 26, 2023

The app is easy to setup and the support videos are very good. This will help streamline things for us, so I highly recommend it.

Also the support from Cara has been fantastic!

Gel Blaster Guns
United Kingdom
6 days using the app
January 15, 2023

Truly amazing customer service support from Cara and the set-up took less than 30 minutes. Also, the app works fast (within 60 seconds my Shopify order was imported to Amazon!).

Suprement
United States
2 days using the app
January 13, 2023

Cara the best suuport! Always respond in time with solutions! Brilliant customer support. Highly recommended!

Tangem
Switzerland
About 1 month using the app
Edited January 6, 2023

Excellent customer service. Cara's response time is incredible. This is my first time using it, and I'm amazed at how simple it is to set up and connect to your Amazon Seller Central.

amberpillow
Canada
15 days using the app
January 2, 2023

A great app and great support. I have been working with quite a few shopify app companies, and this one is the best by far.

NongHyup Hansamin
United States
About 1 hour using the app
December 14, 2022

Cara provided excellent support and troubleshooting for my store. She took the time to understand the issues I was having and provide a successful resolution. I have been using ByteStand for years and like that all the functionality I need is in one place.

Kolt Mining Company
United States
Over 4 years using the app
November 17, 2022

This app is going to save me so much time fulfilling virtual bundles on Amazon. I recommend it and Cara did a great job helping me set it up. Definitely recommend it!

Shots No Chaser
United States
About 13 hours using the app
Edited November 8, 2022

the app stopped working recently, but it has come back up after 1-2 hours, and the team has been responsive since then. But it may need a little bit improvement on preventing the downtime from happening again

Mommy Love Baby
Australia
6 months using the app
October 28, 2022

This app was exactly what I was looking for. I was having a storage problem with my product, now I don't have to worry about that anymore because this app allows me to fulfill my Shopify orders directly through the amazon warehouse. On top of all this, their support is excellent! I had Cara help me with a few setup issues and she made it seem so easy. I felt like I was chatting with someone who actually enjoys helping others! I can confidently recommend this app to anyone because of how good their support is.

CasaClassics
United States
About 5 hours using the app
October 11, 2022

The customer support is excellent. Cara took great care of me! I had a couple of issues while integrating the app, but they were very helpful getting me on the right track.

Bella Coterie
United States
12 days using the app
October 11, 2022

It's easy to set up with the instructions from Cara. If you need assistance, Cara is available via email or phone when you schedule a time to speak with her. She'll help you through all your issues (as long as though issues are about the app).

CorVoss
United States
16 days using the app
September 10, 2022

This is the best app for having amazon FBA fulfill your shopify orders. The customer service is excellent too!

InfinityMoss
United States
1 day using the app
August 31, 2022

Fantastic and and amazing support! Cara was super responsive and helped us configure our app so everything works correctly. Thank you!

Body Merry
United States
15 days using the app
August 29, 2022

Their support is a thing of beauty!
They've fixed all my little FBA issues. Extremely happy and pleased.

Doreen Sélly Shoes
United States
About 1 month using the app
August 24, 2022

Just started using this App. Will come back and provide more insights after few months. So far, the customer support is excellent. Cara is really helpful in terms of helping me set up the app and answer my questions!

MoliMoli
United States
16 days using the app
August 17, 2022

Brand new with this app. But, so far so good. Support is fantastic. Cara is quick to respond, knowledgeable, and provides excellent support. Thank you!

Stone Relief
United States
2 days using the app
August 10, 2022

The APP is excellent and so easy to deal with, and the most important is the customer service, which is perfect; Cara is accommodating; I recommend the APP. Good Luck to everyone.

A-Z Investment.
Canada
18 days using the app
July 26, 2022

Very happy with this fulfillment app, it seamlessly connects Shopify with our Amazon FBA. Had minor issues in the initial setup, but it was very quickly fixed by Cara from their customer service. Would highly recommend it!

StayPure
United States
11 days using the app
July 25, 2022

Very useful app that can be set up in minutes with ease. Makes life a lot easier with auto-fulfilling orders.
Cara is super helpful and highly recommend her as a customer service rep as well as the app to any Amazon sellers looking to sync FBA+Shopify

VENTR UK
United Kingdom
20 days using the app
July 21, 2022

Tiene un excelente servicio al cliente, cara me soluciono mis dudas con mucha facilidad, excelente servicio

Honey Lily
United States
15 days using the app
July 13, 2022

Cara really helped us solve our problems. Although they shouldnt have happened in the first place she really did help put things right.

Geeza Men
United Kingdom
4 months using the app
July 5, 2022

Great app for integration between Shopify and Amazon. I'm a new customer but have been very happy so far. There definitely are some nuances to getting things set up and understanding how Shopify and Amazon work together, but Cara is amazing and always helpful as customer support. There are also plenty of tutorial walkthroughs on setting everything up and dealing with common issues. Highly recommended.

Pyro
United States
2 months using the app
July 5, 2022

Fantastic. Got some assistance from Cara (Support Agent via chat) to get set up - they were incredibly helpful and knowledgeable. Fast and effective support.

Workout Caddy
Australia
1 day using the app
June 24, 2022

Cara! best customer service i've gotten since breastfeeding seriously everything got taken care of in matters of minutes

Rogaboo ®
United States
30 days using the app
June 24, 2022

Customer support was very helpful, Cara helped me with problems I was having with setting up shipping rates, and she even told me about features I didn't know the app had, saved me a lot of work.

VirtuMade
United States
3 months using the app
June 22, 2022

This is by far the easiest integration with Shopify and AMZ FBA. I talked with Cara through support, and within just a few minutes she helped me troubleshoot my integration. I tried 3 other integration apps and all were much more difficult than the time I had with bytestand setting up our fulfillment integrations. Thanks so much!

PhoenixFootPeel
United States
About 2 hours using the app
June 21, 2022

Customer service is INCREDIBLE. In general, customer service for apps is nonexistent but they are always so helpful here. I've reached out with many questions and I've always received a quick and helpful response. I've worked with Cara who is truly fantastic. I definitely recommend this app. I'm not great with technology or computers but even I can work the app.

TulToys
United States
About 1 month using the app
June 8, 2022

They solve all problems with chat. The application works great, all autonomous. Just set it correctly and watchh. Thank you Cara!

The Gold Case
United States
3 months using the app
May 31, 2022

Great simple to use app, and great support team, especislly Cara! Cara helped me on many occassions.

Silent Venus Canada
United States
21 days using the app
May 12, 2022

Overall, I think Bytestand offers great integration between Shopify and Amazon FBA shipping. Bytestand's customer service is timely and helpful. Note: If your Shopify store receives Facebook orders for FBA items, don't expect automatic Bytestand fulfillment to occur due to the way Facebook places a temporary hold on their orders. Currently, you will need to manually request Bytestand fulfill these items after the hold is removed. I discussed automating this workflow with Shopify, who indicated they would pass along an enhancement request to their engineering team.

1811shades.com
United States
4 months using the app
April 15, 2022

I used this app which help me fulfill my Shopify orders automatically from amazon. really nice and amazing app to work with. easy to use and make a lot of work easier.
Cara is really great. I was implementing the app and Cara helped me with that. very responsive.

BuyPollentec.com
United States
18 days using the app
March 31, 2022

Cara provided me with the best customer service i've encountered for this type of business. Would highly recommend!

mason-forgeproducts
United States
1 day using the app
Edited March 21, 2022

Great app and great customer service, they take care of you and they help you out with any question you have.
huge shootout to Cara who helped me out on the setup

HairyFy TM
United States
About 3 hours using the app
February 9, 2022

This app is super helpful with making FBA fulfillments a breeze. Cara was super helpful with helping my team set it all up. Thanks Cara

Planet A - Because there is no planet B
Canada
About 22 hours using the app
January 25, 2022

It might not look that realistic seeing all these 5 star reviews mentioning Cara, but honest truth this app does what you think it should (except for sync stock, but there's another Bytestand app for that) and the support is next level. Really amazing for shipping inside the EU

La Menagerie
United Kingdom