The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
So glad I found this app to help now that Shopify removed the Amazon integration. The only thing I hope to see in the future is inventory tracking included in the app. I was super impressed to get amazing phone support by Cara at ByteStand. So far so good!
This application is very easy to use and configure! Support is very good, Cara was very helpful and fast!
Cara was super helpful getting everything set up and it was very easy to speak to her when I needed assistance with the issue we were facing.
Cabin Mountain Tools
Live human interaction (what a concept) with an intro demo walking you through the entire setup process. Cara - was incredible and available post demo! Their step-by-step video makes for an easy install. Since Amazon dropped the MCF App ByteStand's picking up a ton of new business. I noticed that you have to be sure to include two new fields in the Bulk Editor step: "Track Quantity" (do this first) and then "Fullmennt Service" fields - in that order. Cara will point this out during the demo! Great customer service!!
The app is very friendly and easy to install. Customer service is awesome, especially Cara who was my representative. She helped me with the onboard process and recorded some videos explaining how to solve some specific issues from my store.
Totally recommend the app, the customer service and Cara as well!
Thank you guys
The app is a great integration tool for fulfilling through FBA. I had some issues at first figuring out how to set it up (I did't watch the instruction video lol). After watching the video and reaching out for a little help from Cara in customer service... I got it all set up perfectly. My life is so much easier because of this app and it has streamlined our fulfillment processes even to the point where I am simply fulfilling orders from my phone while I'm a the beach. Not bad! Thanks for your help Cara! You are amazing! Enjoy the confetti party!
The customer support was great. I could receive good customer support in timely manner through the chat and emails, when I post some questions on setting-up.
Zen Home Collection
Great app and outstanding customer support. Would highly recommend to anyone needing FBA fulfillment for your Shopify Store! 10/10
Flow Swim Gear
I am using this app because Shopify is no longer providing support for the Amazon marketplace app. Cara answered all my question while I migrated to the ByteStand app. I was even able to do a video call with her to make sure things were setup correctly.
Dingbats* Notebooks® - EU Store
Amazing customer support! Needed help with adjusting the language during checkout and was provided with the utmost care. Also had an issue with free shipping with discounts and was helped straight away. Would recommend any day