Cara and Todd give a great customer service! The app works well. Does exactly what we needed it to do! Keep up the good work!
This app has saved us so much time and money! They always handle help resolve our issues even if it means reaching out to other apps and working together with them. They are a small team so responses can take up to a few hours for them to get back to you on. Sometimes this can cause issues if it relates to a functionality that you need for sales. It is rare that we have had that issue. Overall 5 stars! Bytestand thank you for your incredible service! Everyone else reading this just buy the app and save yourself some time! Plus the more people on board the more people Byestand can hire. Which means quicker responses to tickets. Win-win! :)
Special Thanks to Cara for helping us with our recent issue! You really went above and beyond! Bytestand don't let that one getaway! Cara is a keeper.
Senior Brand Manager
Cara Hefty was a great help.
Very fast feedback and good solution.
The setup of the app was also feasible for me as a layman
I was having some issue with mixed orders that where in CA, and Cara was able to quickly resolve it
Great support staff. They are always there and very responsive to requests. 2 thumbs up for Bytestand and and the team.
So happy with the customer service from this app! I knew I needed this app, but I really had no clue how to set it up. I reached out to confirm things were set up correctly and Cara helped me out. My settings were a mess (my words, not hers!). Cara's videos, quick emails, and offer to screenshare to resolve my issues were SO helpful. Things are running smoothly now. Thanks ByteStand!
Really nice app - especially considering that Shopify does not deliver this functionality itself - and superb support. I had a few mails with Cara and I can tell you that she is very nice and more than happy to help. Feedback is very much appreciated and I think this team is heading in the right way. If you're using FBA and you want to connect it to Shopify, then this is your solution.
Great app to save time by automating orders. The customer support is amazing, they were a real help with my complex UK/EU + FBA/manual requirements. I've saved hours of my time using this app.
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Thank you guys. They fix the problems we had with the App FBA Amazon owing to some wrong settings. Sooo precious!
These guys have great service and are super helpful for getting a novice like me set up. I highly recommend giving this a go it's worth every penny