Amazon FBA / MCF by ByteStand

I installed this app because I already have amazon FBA inventory and thought it would be very convenient to be able to get shopify orders fulfilled by amazon FBA. It was pretty easy to set up, but when I got stuck I contacted customer support. Cara was amazing! She even created a video so I could understand how it works. She was quick to respond and made sure I understood the step by step process. I'm so glad I found this!

Excellent support to work through any of the technical details that I hadn't set up correctly. They even filmed a short video to show me exactly what I had missed, and then were able to request collaborator status to help me make the adjustment. Super helpful.

The prices are definitely not cheap for the various country and feature add ons, and it definitely made me question if this was really going to pay off. Perhaps not appropriate for smaller sellers, and they could consider a volume based initial discount to make it more approachable. But my trial ends tomorrow and I have a confidence that I can expand this channel enough to compensate for the fees over time, especially as I grow my SKU count.

This app was exactly what I was looking for. I was having a storage problem with my product, now I don't have to worry about that anymore because this app allows me to fulfill my Shopify orders directly through the amazon warehouse. On top of all this, their support is excellent! I had Cara help me with a few setup issues and she made it seem so easy. I felt like I was chatting with someone who actually enjoys helping others! I can confidently recommend this app to anyone because of how good their support is.

The app is fairly easy to install and configure. Once setup it works without much management at all. Our store uses subscriptions where orders are generated automatically by a third-party app and I had some trouble figuring out how to configure this. I chatted support and got in touch with Cara right away. She immediately knew exactly which settings to change to solve my issue (less than 5 minutes and we were syncing subscription orders)! Thanks Cara!

Cara from customer support helped us set the app up on all 3 of our stores, which makes the integration process so easy. Once up and running we haven't run into any issues and if we have any questions customer support is always helpful and gets back to you quickly if they are offline. Would definitely recommend!