Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, accurate data reporting, and reliable tracking. It's particularly praised for its seamless integration with Shopify and Facebook, and its ability to assign different pixels to specific products. Many appreciate the responsive and professional customer service, easy setup, and helpful tutorials. Merchants have reported increased sales due to improved ad targeting and accurate tracking of purchase events.

July 18, 2023

Thanks to the customer support who patiently assisted me today with my concern. I'm very satisfied with your service

Simply Store
Philippines
About 2 months using the app
October 23, 2023

Excelente atendimento ao cliente. Tive algumas dúvidas e precisava de ajuda e eles não me abandonaram até resolverem o problema. Ótimo trabalho para a equipe!

Dos Four Uno
Brazil
About 1 month using the app
April 30, 2023

So far so good and easy to install the new pixel. Easy to use tutorials and directions. Look forward to seeing it in action.

Book and Bear
United States
6 days using the app
December 29, 2023

x

LUXELINE
Netherlands
About 20 hours using the app
March 5, 2024

Sehr einfache Einrichtung!! Weiß nur noch nicht ob das jetzt auch funktioniert.;)

TiKk Textil
Austria
14 minutes using the app
April 15, 2024

Bom !

Cecília Modas
Brazil
6 minutes using the app
June 1, 2023

Very bad customer service and App as well! I wrote them twice without getting any reply or help from them! The App disturbed my tracking on Facebook and TikTok. Don't install it and be careful!

Glowyhair
Germany
1 day using the app
Optiapps replied June 2, 2023

Dear customer, Our sincere apologies, we recently had some sudden issues with the contact form inside the app, and some messages were not delivered to our support team. the form is temporary hidden now inside the app. We wish to assure you that other than this, the core features of the app, and performance are constantly monitored, and faced no issue. Please reach out to us at support@fbtrack.app, or by clicking on Get support inside the app https://prnt.sc/DurdGzWRlQxG
or by clicking on "Send a message" from our app store listing https://prnt.sc/rNC26hu0efAX
Regarding the fact that our app disturbed your Facebook tracking. If you use another app to install your Facebook pixels at the same time, this can cause issues with your tracking. Other than this, our app should not disturb your TikTok tracking. We will be happy to look into this

May 5, 2023

Si vous avez besoin d'un suivi précis des pixels, cette application est excellente. L'équipe de support client m'a aidé à m'assurer que le pixel suit tout correctement. Si vous voulez un suivi précis des actions pixels, je recommanderais certainement cette appli

Bleu Blanc Rouges
France
4 months using the app
April 7, 2024

Sangat akurat dan sederhana. Jenis aplikasi yang saya cari

Keo's Nature
Indonesia
5 minutes using the app
May 23, 2023

I need support but the contact form does not work and I can't find an other way to get in touch with the developers.

Hipvoordeheb.nl
Netherlands
About 24 hours using the app
Optiapps replied May 24, 2023

Hello dear customer, please reach out to us at support@fbtrack.app. In the meantime, we are investigating what might have happened with the contact form for your store. Our sincere apologies for any inconvenience