Collect Customer Feedback
Easily collect customer feedbacks with modern styles and animated emoji, engage with customer on friendly forms
Quickly analyze customer satisfaction score (CSAT) with advanced statistic dashboard.
Screenshot & Videos
Attach screenshot and video by recording right away on the website, without extension or install anything.
About FEBA: Modern Feedback Form
BUSINESS OWNER BENEFIT
- No-code solution
No need to touch any line of codes to have your form display on the site. Just 5 seconds to have a feedback form on your site.
- Collect feedback at a large scale
Instead of asking customers manually from time to time, we could collect customer feedback automatically at a larger scale.
- Reward customers & boost returning customer rate
Automatically reward customers with rule-based coupons to boost the conversion rate if the customer does not do the checkout, as well as the returning rate by coupon for the next purchases.
- Improve and build trust
Base on customer problems/feedback/ideas, we can actually listen to their problem and has an action to build the trust with customers.
- Smart and visual user interface
With FEBA simple and nice survey forms, users will feel willing to give feedback, not a reluctant step as many other forms.
- Screen capture & record
A picture is worth a thousand words. FEBA integrates a screen-capture feature for you to understand customer responses easier.
- Modern and animated feedback forms
Animated emojis and nice guidelines that impress users immediately, which help build customer’s trust and promote your business brand.
- Powerful dashboard
Easily find all customer feedbacks, discover insights and their behavior trends with detailed statistics and line charts via FEBA dashboard.
- Easily customize and edit surveys
You can create various surveys with unlimited color to match your brand, offering emojis and animations. Besides FEBA’s default color, you can customize any other color according to your expectation.
- Feedback with file attachment
If the customer has a checkout problem, they would report it easily without calling you at midnight. Screenshot image and video records are available.
- Feel safe about your brand
Felling actually someone listens to their problem and showing that you would care to your brand, therefore feel safe and trust your brand
- Get the rewards
Have a little gift just by leaving feedback, they would share this with their customer too
- Feedback in a nice manner
FEBA does not force customers to leave feedback, just display in a nice manner with interesting emojis to encourage customers to leave the feedback
- Live-chat support
The first time that an application provides live chat support, right on your Shopify Dashboard, so that you can get over the problem easily. Of course, email support is available too!
- 45-days free trial
Just try the product till you're satisfied, no need to pay or worries that it does not work while you have paid.
- Full refund, case by case
We will provide the full refund, case by case, solved by humans, and ethical.
- email SMTP,
See the app in action
Explore how the app works in an example store.View example store
or $2.50/month billed at $29.99 once per year
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
Great app, they provide the screen capture and screen recording feature that help our customer provide the feedback faster and easier. Customer support is outstanding as well, I received the support from Andrew via Live chat, right on the app to answer my questions.