FedEx by Shippo

FedEx by Shippo

定價
免費安裝。 可能需支付額外費用。
特色
廣受美國商家愛用
可直接在 Shopify 管理介面使用
評分
1.1 (12)
開發者
Shippo

Ship your orders within the United States using FedEx.

You can choose from a range of US domestic FedEx shipping services that suit your needs, purchase shipping labels, and keep track of your shipments — all directly within your Shopify admin. No FedEx account is needed to start purchasing shipping labels.

You can choose from a range of US domestic FedEx shipping services that suit your needs, purchase shipping labels, and keep track of your shipments — all directly within your Shopify admin. No FedEx account is needed to start purchasing shipping labels. 更多
  • Discounts up to 63% on shipping labels
  • Fully integrated bulk purchase and print shipping labels
  • Overnight and 2-day shipping services available
  • Included insurance available for select services
  • Wide coverage of drop off locations
特色
廣受美國商家愛用
可直接在 Shopify 管理介面使用

發布日期

2024年1月24日

語言

英文

這項應用程式尚未翻譯成繁體中文

類別

定價

免費安裝

No subscription fees. You’re billed only for shipping label purchases.

免費安裝

No subscription fees. You’re billed only for shipping label purchases.

所有費用均以 USD 計價。 查看所有定價選項

評價 (12)

整體評分
1.1
各級評分數量
  • 0% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 8% 的評分為 2 顆星
  • 92% 的評分為 1 顆星
編輯時間:2024年6月25日

I echo the feedback from every other 1 star review. Constant errors that prevent you from running carrier labels. No ability for additional insurance. Saw that Shippo responded to most of these reviews and they recommended to reach out to them directly. I did and this was Shippo's response: "To clarify, we helped develop the FedEx by Shippo app for Shopify merchants however the integration is managed directly within Shopify's platform. Because of this, unfortunately troubleshooting the errors you're receiving are a bit is outside of our scope since we can only see our web app."

Response to Shippo's reply: This is your branded app (read: FedEx by Shippo) but you're not supporting your own app? It doesn't fall on Shopify to fix and maintain software errors within your third party app. If you aren't going to support your app, why even have it when you're just infuriating merchants and degrading your brand?

Flush Packaging
美國
使用應用程式 17天
Shippo 已回覆 2024年6月25日

Hi there,

Thank you for your feedback. We apologize for the issues you've encountered with the FedEx by Shippo app. Unfortunately, since the integration is managed within Shopify’s platform, our ability to troubleshoot directly is limited. We’re continuously working with Shopify to improve the integration and user experience. If you have other issues within our web app, please contact us at support@shippo.com and we'll be happy to assist.

Thank you for your understanding and patience.

2024年3月20日

seems we have also come acorss the issue everyone else is having shopify is enforcing us to install shippo by fedex and our live shipping rates have now all gone and our international customers are ordering products with super cheap shipping which is causing us to then have to try capture the difference.

when we had integrated our fedex account previously outside of this shippo it worked fine but now this is being forced upon us we are going to have to look into a different partnership with another carrier

Vyral
美國
使用應用程式 大約1個月
Shippo 已回覆 2024年4月17日

Hello,

Thank you for your review. We are sorry you experienced difficulties with your live rates. We see a member of our support team responded to your message on March 24, 2024, with guidance on how to set up customer-facing shipping rates for your store. If you have any questions or need further support, please contact us at support@shippo.com. We'd be happy to assist!

Thank you,
Shippo Support

2024年3月15日

DO NOT USE. This app is horrible. Shopify instructions say that for customers support to contact Shopify. Shopify was unable to help and told me to contact Shippo, who in turn told me it was Shopify who needed to help. Zero support.

When using this app you get an error code after selecting the delivery method and attempting to purchase a label.

When linking your own Fedex account, the shopify shipping froze up and we were unable to purchase any labels, Fedex, UPS or USPS. Once we removed our account, we were able to use UPS and USPS again.

FedEx is aware of this situation and it is making quite an impact. Clearly there is a disconnect between FedEx/ Shippo / shopify when it comes to using Shippo to connect your FedEx account or use this app.

Shopify needs to do away with Shippo and let people simply add their FedEx account.

Custom Equine Nutrition
美國
使用應用程式 大約1個月
Shippo 已回覆 2024年3月17日

Hello,

Thank you for your review. With FedEx by Shippo, you'd essentially be using Shippo's FedEx Platform account - using your own carrier account is possible but would require a different connection process. We'd love to provide more details regarding FedEx by Shippo and help clarify things. Someone from our team will reach out to your directly for additional assistance.

Thank you,
Shippo Support

2024年2月19日

Seems not fully figured out. How come you can't insure your shipments if you use your own FedEx acct?? Doesn't seem to integrate this. Due to this we cannot use it.

Inhabit
美國
使用應用程式 25天
Shippo 已回覆 2024年2月20日

Hello,

Thank you for your review. With FedEx by Shippo, you'd essentially be using Shippo's FedEx Platform account - using your own carrier account would require a different connection process. We'd love to provide more details regarding FedEx by Shippo and help clarify things. Unfortunately, we could not locate your Shippo account by your review name - we kindly ask that you reach out to us at support@shippo.com and let us know you are following up on a Shopify app review. Happy to help!

Thank you,
Shippo Support

2024年4月23日

Horrible. I consistently get a red prompt that says "there was a problem buying shipping label" and I need to ship this out within a day. No support

JJL Collectibles
美國
使用應用程式 大約1小時
Shippo 已回覆 2024年4月25日

Hello,

Thank you for your review. We are sorry to hear you had trouble purchasing your label. We located your account by your review name and have requested that a member of our support team reach out to assist you. They will be happy to help and answer your questions! In the future, you can always contact us at support@shippo.com.

Thank you,
Shippo Support

支援服務

「Shippo」會回答您對於「FedEx by Shippo」的任何問題。

開發者

Shippo

731 Market St, 2nd Floor, San Francisco, CA, 94103, US

資源

開發者無法直接以繁體中文提供支援。

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