Reseñas (542)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
20 de agosto de 2024

Customer service was fast and able to handle the issue I had with Rates

Smart On X
Estados Unidos
14 días usando la aplicación
PluginHive respondió 16 de octubre de 2024

Thank you for your feedback! If you have any further questions or need assistance, feel free to reach out!

17 de diciembre de 2021

Esta muy bien el plug solo le agraegaria mas tiempo en cuanto reportes, dejaria todo el año para consumo ya que solo dan 30 dias. Opcion de configurar idioma

Carolinas Shoes
México
Alrededor de 2 años usando la aplicación
PluginHive respondió 13 de enero de 2022

Thank you for sharing your thoughts about our application. This helps us improve our application. We'd like to jump in and address any queries that you may have. Looking forward to working with you soon.

18 de noviembre de 2021

The App is reasonably complicated to set up but then logistics, in general, is overly-complicated in the first place! However, after perseverence with FedEx and the Ship team we got it going and, well, not sure how I ever managed before. I wish I could have had access to a FedEx account and this app 3 years ago!!!

WRAPTIE
Taiwán
Casi 2 años usando la aplicación
PluginHive respondió 16 de diciembre de 2021

Thank you for recommending the app and sharing how easy the shipping process becomes with this app.

31 de diciembre de 2020

I had been looking to move all our shipping to FEDEX because USPS sucks. I was referred this app. After some troubleshooting It works and I am a happy customer! Keerthi is the best (pray you get her). She helped me very well.

HommeFemmeLA
Estados Unidos
Casi 2 años usando la aplicación
PluginHive respondió 4 de enero de 2021

Thanks a lot for the review. We’re glad to know you are happy with the Shopify FedEx app and our service.

7 de febrero de 2021

Very useful app and a great support team. It would be nice to have a .csv import solution for selecting which orders do you want fulfilled instead of ticking every single one you want. An option for not automatically fulfilling the orders with their tracking code would also be interesting for us. Printing labels without automatically fulfilling orders so you have 2 different options you can work with.

Hey Harper
Alemania
Más de 1 año usando la aplicación
PluginHive respondió 11 de febrero de 2021

Thank you for taking the timeout to leave us a review. Your feedback helps us to improve our products.

27 de septiembre de 2019

This app will save a lot of time manually generating fedex labels. The setup took longer than I expected and we've encountered a few small hiccups with some of the smaller features within the app. However, the core functionality works well and the support team is very responsive.

VEDA
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 2 de junio de 2021

**UPDATE JUNE 2 2021
Pluginhive actively worked to help fix the API issues once they were able to finally identified the issue. We are no longer experiencing the issues mentioned below (kept the original issue for documentation purposes).
For that reason - I updated the 1 star rating to a 4 star rating. We appreciate the promptness and diligence by Pluginhive on achieving resolution on this topic. -----------------------------------------------------------
This plugin wont always fetch rates from Fedex. Contacted customer support and sent in screenshots of the error showing that there were no rates and that we dont ship to your state.. Their response was that they tested it and got a rate. I explained to them it is happening sporadically, and again provided new screenshots of more customers errors. They responded with that they tested it once and got a rate. At this point we are going to drop their service and find another. We lost a considerable amount of sales from this error and it seems that pluginhive doesn't care. If you are planning to have a high volume ecom store, i would avoid this app.

Yakima Valley Hops
Estados Unidos
9 meses usando la aplicación
10 de agosto de 2021

So far, amazing. The customer support and zoom/google meet calls have been a huge help. The only thing we need added to this app is to generate labels for a multiple package shipment.

GRID Engineering
Canadá
7 meses usando la aplicación
PluginHive respondió 30 de agosto de 2021

Thank you for taking the time out to leave us a review. And the good news is that generating labels for a multiple package shipment is a feature which the app already has. Request you to contact support if you need help using it.

4 de febrero de 2021

I had a lot of technical issues with integrating the app with my Fedex account but the team were really great and went above and beyond to help me fix everything. Very speedy responses from customers services reps. I look forward to using this app print my labels.

La Gent
Reino Unido
7 meses usando la aplicación
PluginHive respondió 10 de febrero de 2021

Thanks for taking the time to share your thoughts and feedback with us. We appreciate it!

5 de diciembre de 2020

Best way I've found to use FedEx with Shopify (have also tried ShipStation and Shippo). That said, it's still not great – doesn't handle partial orders or multiple locations very well, the signup process is weird (you have to email them and wait a day or two), etc.

Narwall
Estados Unidos
4 meses usando la aplicación
PluginHive respondió 8 de diciembre de 2020

Thank you so much for choosing the Shopify FedEx App after assessing the external shipping solutions. Regarding the sign up process, currently FedEx takes a day to approve the FedEx labels for each store. However, we are partnering with FedEx to make the on boarding experience more seamless for the merchants. Our team is actively working on this app and handling partial orders feature is prioritized in the product road map. Our team will also discuss with you to understand more about multi warehouse requirement and will let you know the feasibility.