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I am only into day one .....but hands down the best customer support I have yet to see on the Shopify app store. I called to ask a question, they immediately got me on a zoom call and sat there with me for 30 minutes while I went through my first order batch. Beyond impressed.
Thank you for your appreciation and support. We always try to give our customers the best support possible.
The FedEx Rates, Labels App is very easy to use and the customer service is 5 stars!! Highly recommend :)
Fantastic customer support and all around an A+ app! The calculated rates are EXACTLY the same as generated from our FedEx Ship Manager account (down to the penny), and dimensional weight calculation is SPOT ON. Highly recommend for anyone using FedEx to ship!
Thanks a lot for the awesome review! We’re glad to know you are happy and excited to use the App.
Customer Support is very helpful with setting it up on our store. Addina and Prathyusha were able to answer my questions as well. I recommend this app!
Thanks a lot for recommending the app and we’re glad our team could help in the app’s configuration.
Manohar was very helpful! A pleasant experience! There was lots that needed to be changed and all went smoothly!
The best app to deal with FedEx! They are very very professionals and very responsive when we asked them.
Thank you for taking the time to review our FedEx app. And it’s great to hear that it’s the best one. Thank you for your trust.
Integration was quick and easy, and the help desk answered my questions quickly!
We ship a dozen boxes via FedEx every day using our own account with discounts for flat rate Pak and Medium Box. We were copy and pasting addresses like crazy. This AP is amazing... it works GREAT! I highly recommend it and their service. I got stuck a few times and they helped me out within the hour.
I downloaded this app to integrate our FedEx account with our Shopify store, offer our discounted FedEx rates to customers and create FedEx labels. It works perfectly and their customer service is great. Jon walked me through the setup and gave very clear, patient instructions. One great feature I was not aware of when I downloaded the app is the box packing feature. Once you enter the dimensions of your products in the app, it automatically calculates the box sizes needed for an order based on those dimensions. Huge time saver. I am glad I found this app and highly recommend it.
This app had all the functionality that we were looking for! Setting it up and connecting it with our FedEx account was quite technical, though the support team walked us through and were very helpful, responsive, and even communicated with FedEx so that our account would be set up properly. Absolutely recommend it!