PH Ship Rate & Track for FedEx , 485 avis
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We have been using this app for a few years, works great connecting our existing FedEx account to use in Shopify. All of a sudden it stopped working, customer support was immediate and helpful. As it turns out, the problem was not with PH Ship, it was our fault: we had changed items in the store, but the item was purchased by the customer before the change, so shipping had to be manual. Not sure I would have figured out without PH's customer support.
Hi Michael,
Thanks so much for the fantastic review! We're thrilled to hear our FedEx shipping app has been streamlining your FedEx connections within Shopify for years. We're also happy that our customer support team was able to quickly identify the issue - those manual shipping situations can be tricky!
PH Ship, Rate & Track for FedEx offers a variety of features to help automate your workflow, but our stellar support team is always here to lend a hand whenever you have questions or need a troubleshooting whiz.
Don't hesitate to reach out if you ever need anything in the future!
Thanks again for choosing our FedEx app!
PH Ship Rate & Track for FedEx has one of the best support groups you will ever find. We have a Shopify store that uses PH Ship Rate and for a number of years, we have had no problems. Recently problems occurred. We contacted the support group and in only hours they fixed the problem.
SIMPLY THE BEST
I have had extemelly excellent service from Sibi from Pluginhive. I am so happy and content with the service I have received. He even went all out by calling me and allowing me to share my screen for support where I was having technical difficulties.
Very responsive customer service and help when needed. The app has worked well for us and when issues have came up the customer service team was very quick to help.
Issue taken care of....thank you!
Been using for several years and love the App!
Great customer service. They were able to solve my issue. Great app!
Very good support service and fast help.
Greeds from VICINITY
I had an exceptional experience with Sagar K S, who demonstrated remarkable patience and attentiveness to all my queries regarding the application. He skillfully guided me through its features, making the learning process smooth and enjoyable. The app itself is user-friendly, catering comprehensively to the needs of my new business. I plan to familiarize myself further with the application through practice, and I'm optimistic that FedEx will become the exclusive shipping option for my customers, thanks to its professionalism and efficiency.
I had some technical issues setting it up but customer service was really helpful!
Simple product to use that helps us move fast.
Excellent customer support, very responsive and helpful.
Highly recommended!