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super helpful with issues and quick response time. must have app if youre using fedex with you shopify account.
Thank you so much for recommending the app. Appreciate it. And glad to know our support team could help.
Their support is extremely quick and responsive, and it just works. Enables all of the functionality we were looking for.
We are glad to know that our support was helpful to set up the FedEx rates. Thanks a lot for sharing your experience with us. This means a lot to us.
Love the detailing of this app. Everything has been well thought and very accurate in terms of price display. Customization required for any kind of adjustments per business owner is awesome. The best part is their support. I have had a couple of issues in last 3 months of usage but the team was very prompt in reply and getting the problem solved within a hour. Very happy with this app/.
Thank you very much for the wonderful feedback for the app and the support. Thanks a lot for taking the time out to recommend our app and support.
Amazing app, and very helpful and responsive customer service. If you work with Fedex I strongly recommend it.
Really happy with the support provided by the FedEx team.
Was treated in a very professional way.
Special thanks to Mrs. Addina for the help and assist, looking forward for more such services in the future.
Cheers!
Keerthi and her team were very helpful when it come to solving problems and difficulties, my issue were solved within the same same. Outstanding Support Team!
We are glad to know that you are happy with our support and our team could help you resolve all your queries. Your appreciation means a lot to us.
Displaying the shipping rates at checkout page works greatly. The support team understands what they should do. They helped us via Zoom meeting. Thanks.
We use the app to ship our products, it's great that we dont need to look outside our shopify app to generate labels and it's also convenient how the shipping costs can be displayed at checkout. Our business is rather small and this was our first time setting up shipping so there were a lot of things we didn't understand and ran into a lot hurdles and minor errors. However, the support staff is pretty fast on their response so we could expect help or advice within a couple days of creating a support ticket (Thank you, Pluginhive!). Though we did also have the help of a fedex employee throughout the process to also answer questions and help with set up. So if you're a first timer it might be a bit difficult to set up the connection to fedex alone but you can always ask the support for help. Overall a very useful app!
Thank you so much for the review. It was our pleasure to help you streamline your shipping process.
Customer service is A++. I have installed many apps and have never experienced support quite like that of this app. They really wanted to make sure I was set up for success and Jon immediately scheduled a zoom meeting to take me through all the steps and make sure it was doing what I needed. Lastly, what a pain if you can't print labels! This app saved us with the ability to print Fedex labels and does exactly what it advertises. Thanks so much!
Hello Lisa,
Thank you so much for your kind words; they mean a lot to us here at PluginHive. It was my pleasure to be of help to you. If you need any assistance, remember that we are just one call/email away.
Cheers and take care!
Was very helpful and answered all of my questions! Explaining everything very well so I could fully understand the capabilities of this application :)