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Jon patiently helped me on a number of occasions set up the app and do some testing. We have a non-traditional product with multiple parts so we really appreciated his help in working through the details. Highly recommend!
I have had a great experience with this App overall but would like to recognize Keerthi (PluginHive) particularly. She went above and beyond to help with my issue.
Thank you for taking the time to share your feedback on our PH Ship, Rate & Track for FedEx app. We are delighted to hear that we were able to assist you with generating and printing FedEx shipping labels using our app.
As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs.
Thank you for choosing our app, and we look forward to serving you again in the future.
Regards,
PH Ship, Rate & Track App Team
Great customer service and follow up. It took a bit of doing to get the labels approved by FEDEX but the company helped us through the process and the app and labels are working well. Thanks!
we were having trouble with shopify as they do not allow us to use our own shipping account, sure enough down loading this app fixed it. once we were set up to print labels they even hopped on a zoom meeting and helped us configure the site so shipping rates were properly routed through our account instead of shopify's backwards shipping system. Last but not least I want to thank Prathyusha for her patientce and expedience in helping me get my site properly configured. :)
Thanks a lot for the amazing review. We are happy to know that Shopify shipping with your own FedEx account is now streamlined with this app. We’re glad our support team could help in the configuration process. Thank you. This means a lot to us.
We are very happy with this app. The customer service is very responsive and helpful. Highly recommend.
Exellent work and asistence!The solved al my inscription with the fedex/shopify app , thanks ,diego
This app has made our shipping processes much faster and is a great solution! For any issues we experienced, Customer Service was very attentive at finding a solution.
It is great to know that the app is helping you achieve faster deliveries and you are happy with our support. Thank you for leaving us a review. Please feel free to reach out to us for any query.
This app has helped me with my shipping labels without issues. Pathryusha provided amazing and precise support when I had an inquiry.
We are glad to work with you. Thank you for your kind words.
Can be a little tricky, but works well and great customer service! I had an issue and got it fixed over zoom within 30 minutes!
Excellent customer support. Received a call back within 10 minutes after a ticket was submitted to the support team.
Glad to know that you enjoyed using our application and working with our support team. Thank you for posting a 5 star review. We appreciate your business.