Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
22 avril 2022

I just installed the app for FedEx shipping and looks like it will help save on shipping. We have not completely setup all the functions but the setup help from Jon was awesome

Maui Kuʻia Estate Chocolate
États-Unis
2 jours d’utilisation de l’application
6 avril 2022

Incredibly prompt service and hands-on help when we needed a fast solution with very little lead-time.

Moana Bikini - International
Australie
Environ 2 heures d’utilisation de l’application
PluginHive a répondu 28 juin 2022

You have made our day immensely better by sharing your experience. Thank you.

2 mai 2022

I used the app and it solved all my shipping concerns and links to my current fedex account. very simple to use.

Health4LifeNow
Canada
Environ 2 heures d’utilisation de l’application
PluginHive a répondu 20 juillet 2022

We are glad to know that the app helps simplify your shipping process. Thank you for leaving us positive feedback. This means a lot to us.

19 avril 2022

I've just started using this app and Keerthi from PluginHive helped me a ton during the on-boarding process. Everything is very clear and looks way more friendly to use with her guidance.

SILKEYKBD
Malaisie
Environ 2 heures d’utilisation de l’application
PluginHive a répondu 6 juin 2022

We are happy that we were able to help you in setting up the plugin based on your business need. It was a pleasure working with you.

24 septembre 2021

App worked great and support was great to get us up and running fast. Unfortunately, we ended up going with UPS. If we ever switch to Fedex we will definitely use this app though.

Farmhouse Fudge
États-Unis
2 jours d’utilisation de l’application
PluginHive a répondu 14 octobre 2021

Thanks a lot for the review. We are happy to know that our support was helpful. This means a lot to us.

14 février 2023

There was an onboarding process which was quickly attended to by the support team! Great service! Thank you!!

Donkey Long Tong
Afrique du Sud
Environ une heure d’utilisation de l’application
16 juillet 2020

We were excited to negotiate really great rates with FedEx with their One Rate program, but were disappointed when the Shopify Built-in FedEx integration showed shipping rates to our customers that were not competitive. Using this app allowed us to fine-tune the settings to allow us to show FedEx 2-Day One Rate prices so our customers would more likely consider that as their preferred method for delivery.

GunSkins
États-Unis
1 jour d’utilisation de l’application
1 mars 2022

I have been working on this for days. Downloading this app and chatting with their specialist I was able to set up all I needed in minutes. Thank you so much for simplifying my life

Posey Supply
États-Unis
Environ une heure d’utilisation de l’application
PluginHive a répondu 29 avril 2022

We are so glad that the app has reduced your work load and made it easier for you. We're happy that we were able to set up the app based on your requirements. Thank you for taking the time and leaving us a review. This means a lot to us.

10 décembre 2020

I must be the only one who cannot share the same enjoyable experience. The was an error with label generation. I emailed the support requesting help. They emailed me back asking for credentials. So I did. I emailed back credentials in order to fix the sync with Fedex. After a while I received another copied and pasted email asking again for credentials. So all automated replies and no human contact for me. The Fedex agreed rates were not picked by the app. I asked my FE manager who said better do without. I deleted the app making sure my feedback was constructive and rich in details. A couple of second after I deleted the app I got another email asking me for a feedback as to why I deleted the app. I understand these days everything is more or less automated but a little human touch doesn't cost much.

Ovenbird Coffee Roasters Co.
Royaume-Uni
1 jour d’utilisation de l’application
PluginHive a répondu 16 décembre 2020

Hello Davide Angeletti,

I apologize for the inconvenience caused. We should have been more clear that we are asking for the FedEx account details once again because your email reply was empty and did not have the account details.

After receiving the FedEx account details from the merchant, PluginHive takes the responsibility of completing the FedEx label evaluation process by coordinating with FedEx.

We have been continuously working with FedEx on streamlining this process so that our Merchants have a seamless onboarding experience.

We tried calling you on the number provided in the billing details, However the number was not reachable.

It will be great if you can give us another chance, Trust me after the initial setup Our FedEx app integration will help you save lot of time.

Awaiting your reply.

24 mars 2022

Just getting the app set up. Seems like it will be exactly what I need - to print FedEx labels directly from Shopify with my FedEx rates. Very good customer service.

Custom Kids Furniture
États-Unis
Environ une heure d’utilisation de l’application
PluginHive a répondu 29 avril 2022

We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support. Means a lot to us.