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Good support to help and resolve issues. We have been using the app for more than 2 years now. Would recommend.
Dear Organic Verdana,
Thank you for recommending "PH Ship, Rate, and Track" for FedEx. We are happy that we were able to match the FedEx shipping rates at checkout, as per your requirements.
Please feel free to reach out to us if you have any questions in the future. We will be more than happy to help you out.
Best regards,
Team PluginHive
Love this app & their customer service! We are saving time & money by being able to print FedEx labels from our Shopify store. We used to manually type in the order addresses into FedEx.com which opened us up to incorrectly inputting the addresses. We also had to enter the weights & dimensions of each box. We contacted customer service to help us integrate our FedEx account with their app. Addina quickly responded to our email and had us all setup within the hour. We wish we would have set this up sooner.
Glad we found this app, Does exactly what was needed. Great customer service. Thank you so much for this app!
This app is doing a good job. If something doesn´t run smooth the outstanding support team helps within a very short time.
Quick, responsive and informed help. Thank you for taking the time to call and straighten out the situation!
Excellent app that helps me do my job easier....on top of that absolutely AMAZING support. I wish all software companies were as responsive to emails as they are. Keep up the great work! Support is excellent! Great App!
We are happy the app is making your shipping easier. and we’re glad our support could help. Thank you for the amazing review. Means a lot to us.
Sibi delivers exceptional support, responding swiftly to address and debug any issues. The app functions seamlessly, and its integration with FedEx—our preferred choice in Canada—is truly impressive.
This app works perfectly, with no bugs. and the customer service is always there to help.
so far so good!
Thank you for reviewing our app. We are glad to know that the app is perfect for you and meets your requirements.
Extremely helpful and professional helping solve some issues with the commercial invoice settings. I highly recommend this app.
Thank you so much for taking out the time to leave us a review. We’re glad that our team could help you with the commercial invoice settings.
I would like to say this is one of the best customer service I've had for any plugin I've downloaded in my digital career. Every time we have a question or something not working as we would like, there's someone at PlugIn Hive to help us. They are always an email or zoom call away. Thank you for your great responsiveness, you are really helpful and we feel really supported by your team ! :)
We are glad to know that our support was helpful. Thank you so much for your kind words.