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Customer service was very helpful. I had a hard time with the installation initially, but I was very pleased once I got on the line with customer support.
Thanks for your patience throughout the installation and on-boarding process and thank you for taking out the time to leave us a review. Feel free to reach out incase you are stuck with something.
I have worked with this time quite intensively over the past few weeks to get set up and they have been nothing but amazing. The quality of service has been wonderful and I would highly recommend both the app and the service.
We recently had issue with switching fedex accounts and the support team at PluginHive killed it! They helped us resolve the issue same day. We really like the label generation and ease of use once it's set-up. I highly recommend using this app for your custom shipping needs.
It is a great app for the user who has Fedex account with negotiated rate. If you don't have Fedex account, this app is not for you. Customer service is very responsive. Love it! The other good point is this app integrates Shopify better. I can stay on the shopify website all the time to generate shipping labels instead of launching another shipping website. Good job! Keep it up.
Great plugin with lots of options for companies that rely on Fedex. The tech support is very responsive and does a great job helping you setup. If you are experienced with Shopify and need to create FedEx labels or get FedEx rates, this is a great plugin.
Amazing customer service! Reactive and helpful :-).
The app is also easy to use and very effective
Customer service is great and app is easy to use. Only issue I had was with set up and learning all the details for alcohol shipping. App makes shipping so much easier!
Thank you for sharing the kind words with us. We are happy to assist you with the integration and our goal is to make sure you have a seamless experience in shipping.
I've just started using this app and Keerthi from PluginHive helped me a ton during the on-boarding process. Everything is very clear and looks way more friendly to use with her guidance.
We are happy that we were able to help you in setting up the plugin based on your business need. It was a pleasure working with you.
The support is very helpful specially to Miss Addina. She help me troubleshoot our issues. Highly recommend this app.
Super helpful support. The technician was able to share my screen and walk me though the set up questions, and checked to ensure everything was working properly.
We are happy to know that our support has helped in setting up the checkout rates for your store. Thank you for leaving us a great review.