리뷰 (541)

전체 평점
4.9
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2021년 6월 24일

Great Technical Support! A total walkthrough about the app that makes it easy to use! If you're using FedEx shipping I would recommend this App.

Movement Food
캐나다
앱 사용 기간 10개월
답글 PluginHive개 2021년 7월 2일

Thanks a lot for recommending the app and appreciating our support team.

2021년 3월 9일

Exceptional customer service and a huge time saver for label creations with accurate shipping costs!

J. Willy Krauch & Sons
캐나다
앱 사용 기간 10개월
답글 PluginHive개 2021년 3월 12일

Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. Also, it’s a pleasure to know that the app is up to your expectations.

2021년 10월 29일

The staff is extremely helpful! Setting up FedEx shipping is pretty complicated when it comes to getting your authentication key, printing test labels, etc. These guys were really helpful getting us approved with Fedex and customizing our settings so our negotiated rates showed currently.

Bands 4 Bros
미국
앱 사용 기간 10개월
답글 PluginHive개 2021년 11월 15일

We’re glad our team was able to help you streamline the FedEx shipping process with negotiated rates for your store. Thank you so much for taking out the time to leave us a 5 star review.

2022년 6월 15일에 편집됨

If you are doing most of your shipping fulfillment with Shopify, This is the best FedEx label solution as of December 2021, as Shopify only supports USPS, UPS, and DHL for shipping from the US. If you are using the FedEx website to fulfill, this will cut down the amount of time to at least 1/5, if not more. The only thing I cannot comment on is the shipping rates shown to customers in their checkout process. We use another app to calculate that. Lastly, their support team is great. We have had two or three problems with setup or software bugs, but they get back to us within an hour with solutions or workarounds. Bug fixes come in two or three hours following.

CONTROL
미국
앱 사용 기간 10개월
2021년 11월 28일

This app is worth the 5 stars just for the help from customer service. Sorting out the shipping is complicated however you do it, buy having this app it helps to integrate it to your checkout so customers can see live rates and any taxes. Plus it takes out any risk of copy/paste or re-typing customers address because you can print labels directly .

KomuniK8 Handmade
홍콩(중국 특별행정구)
앱 사용 기간 9개월
답글 PluginHive개 2021년 12월 15일

Thank you for recommending the app and we’re glad that the app saves you time and helps avoid errors. Thank you so much for appreciating the support team. We strive to provide a seamless shipping experience to our customers. Wishing you good luck.

2023년 3월 21일

I had difficulties getting our FedEx rates to reflect the same on our website. Thanks to Manohar helping me fix the issue on a Zoom meeting, our store is showing the correct rates.

Manohar provided rapid response and excellent customer service.

Raptor Attachments
미국
앱 사용 기간 9개월
답글 PluginHive개 2023년 3월 21일

Thank you so much for your review and for using PH Ship, Rate & Track for FedEx app! We're pleased to hear that our team was able to help you in displaying accurate FedEx Freight shipping rates on your website.

If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future.

Regards,
PH Ship, Rate & Track App Team

2023년 3월 6일

The app works well, its not intuitive you have to browse a lot. The good thing is that if you have any problem Shashi is fantastic solving it, really helpfull!!

El Market Colombia Shop
콜롬비아
앱 사용 기간 9개월
2023년 7월 27일

Sibi was beyond helpful. He was absolute fantastic and literally took an hour of his time, to walk me through the entire process of settting up PluginHive Ship Rate and Track. I feel so confident now in using this app because of Sibi. Thank you!!

Dead Atlantic
미국
앱 사용 기간 9개월
2020년 12월 30일

We ship thousands of packages monthly and this app handles the volume well. They are also very responsive with adding new features that we need (printing labels in advanced vs. waiting until the day-of) and helping us troubleshoot (even when it isn't their issue). Highly recommend!

Cherrystone Aqua-Farms
미국
앱 사용 기간 9개월
답글 PluginHive개 2020년 12월 31일

Thank you so much. We are happy to know that you are able to seamlessly handle the shipping for 1000s of packages in a month with the the app and are able to generate labels in advance.

2021년 10월 13일에 편집됨

The app is a lifesaver. The developers are very quick to respond and helpful with resolutions. I initially rated it four stars due to my confusion with generating a specific type of label for my whiskey company, but Addina was a rock star and helped me resolve my issues live step-by-step for over an hour. FIVE STARS!!!! Download this app!

Onóra Whiskey at The Indiana Whiskey Company
미국
앱 사용 기간 9개월
답글 PluginHive개 2021년 11월 11일

Thank you so much for recommending the app. Knowing that this app is a lifesaver to you means a lot to us and we’re glad our team could help with the settings to meet your requirements.