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Excellent customer support. Received a call back within 10 minutes after a ticket was submitted to the support team.
Glad to know that you enjoyed using our application and working with our support team. Thank you for posting a 5 star review. We appreciate your business.
Can be a little tricky, but works well and great customer service! I had an issue and got it fixed over zoom within 30 minutes!
It was a excellent explanation. plus a very kind humble person (keerthi). All my doubts are cleared . The shop is ready to go now
This app has been very helpful in setting up shipping with Shopify and FedEx. Additionally, the tech support has been very helpful, quick to respond, and knowledgeable.
This app is super intuitive to use and their customer service is great. I asked for some things to be adjusted on my labels as per Fedex guidelines and the turn around time for fixing it was really quick. It is also a cheaper alternative to upgrading your Shopify subscription (if not based in the US and cannot use Shopify Shipping). Highly recommend.
Wow. Where do we begin? We have been searching for a Fedex shipping app that allowed us to manage our business and complex shipping requirements with ease. Further to that, when we thought we ran into a roadblock with a massive holiday rush with hundreds of bulk orders for our perishable items, Prathyusha took the time to reach out and come up with a solution that exceeded all of our expectations. If you want to expand your Shopify shipping partners to include Fedex, look no further than Ship, Rate & Track for Fedex.
Thank you so much for your kind words. Glad to know that our solution has met your shipping requirements. This means a lot to us
Kudos to the whole chat support & technical team. The experience and support is next to no one! Very knowledgeable on their forte. Keep it up! Improve for the better!
Sibi was very helpful in helping me solve my problems! The PH app is a great option to allow me to use my FedEx account on Shopify.
This app is great for my FedEx integration. Makes my life so easy - just click a few buttons, and we're shipped!!! And even better is the customer service. If I have any questions, they are always there to quickly assist by email or a phone call! Great App!!
Prathyusha was such a help when it came to establishing my account. I appreciated the customer support I received.