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I used this app to help better estimate what to charge customers for shipping and give estimated arrival times. Support was prompt and helpful.
The support of this team has been absolutely phenomenal. They have helped me every step of the way, very prompt to respond and they were even willing to jump on a Zoom call to help explain things further. If you are using Fedex shipping, this App is a must!
We are happy to know that our support was helpful in setting up the app. Thanks a lot for the review. This means a lot to us.
This App is very smart and easy to operate our shop. We could cut down more than 15min for each order shipping process.
And also great support from PluginHive team for setup when we installed App.
Thank you for the review. We’re happy to know that the app saves you a lot of time and we’re glad our support team was able to help.
We have been very pleased with PH Ship Rate & Track. They are quick to reply to our requests and it is very easy to use. They were very helpful when we were just getting started as well.
The app works great. Support team is very knowledgeable and helpful. I only wish, if they had an option to add additional insurance on selected orders only by using any certain criteria (order value), instead of either selecting all or none.
The app really speeds up our processing of shipping documents, the support is top level, and their ability to make adjustments to enhance the product is great.
This plugin really simplifies our fulfillment process. It is extremely flexible, and can be configured for many scenarios. The amount of settings can be very overwhelming, but the support team is extremely responsive and helpful. Be sure to test your configurations before going live.
I would like to say this is one of the best customer service I've had for any plugin I've downloaded in my digital career. Every time we have a question or something not working as we would like, there's someone at PlugIn Hive to help us. They are always an email or zoom call away. Thank you for your great responsiveness, you are really helpful and we feel really supported by your team ! :)
We are glad to know that our support was helpful. Thank you so much for your kind words.
Had an issue with integrating our FedEx OneRate. Manohar and Sibi were excellent in helping us out with impeccable response times! Sibi was able to resolve my issue and further answer all questions I had! Thank you PH Ship!
Looks like a pretty straightforward way to apply FedEx OneRate to our online orders, creating easier choices and cheaper shipping for our customers. I worked with Shashi K. to set this up on a Zoom call, and he was great - knowledgeable and patient, talking me through my questions and testing all rates before finalizing. We were online together within 15 minutes of my phone call -- very reassuring to know that the Support team is so responsive.