리뷰 (539)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2021년 2월 7일

Very useful app and a great support team. It would be nice to have a .csv import solution for selecting which orders do you want fulfilled instead of ticking every single one you want. An option for not automatically fulfilling the orders with their tracking code would also be interesting for us. Printing labels without automatically fulfilling orders so you have 2 different options you can work with.

Hey Harper
독일
앱 사용 기간 대략 1년
답글 PluginHive개 2021년 2월 11일

Thank you for taking the timeout to leave us a review. Your feedback helps us to improve our products.

2021년 6월 2일에 편집됨

**UPDATE JUNE 2 2021
Pluginhive actively worked to help fix the API issues once they were able to finally identified the issue. We are no longer experiencing the issues mentioned below (kept the original issue for documentation purposes).
For that reason - I updated the 1 star rating to a 4 star rating. We appreciate the promptness and diligence by Pluginhive on achieving resolution on this topic. -----------------------------------------------------------
This plugin wont always fetch rates from Fedex. Contacted customer support and sent in screenshots of the error showing that there were no rates and that we dont ship to your state.. Their response was that they tested it and got a rate. I explained to them it is happening sporadically, and again provided new screenshots of more customers errors. They responded with that they tested it once and got a rate. At this point we are going to drop their service and find another. We lost a considerable amount of sales from this error and it seems that pluginhive doesn't care. If you are planning to have a high volume ecom store, i would avoid this app.

Yakima Valley Hops
미국
앱 사용 기간 9개월
2020년 12월 31일

I had been looking to move all our shipping to FEDEX because USPS sucks. I was referred this app. After some troubleshooting It works and I am a happy customer! Keerthi is the best (pray you get her). She helped me very well.

HommeFemmeLA
미국
앱 사용 기간 7개월
답글 PluginHive개 2021년 1월 4일

Thanks a lot for the review. We’re glad to know you are happy with the Shopify FedEx app and our service.

2021년 8월 9일에 편집됨

Their customer service is 5 star, the app is 4 star. I find it to work generally as I expect it to. Anytime I run into an issue, though, their support is friendly and can usually assist in fixing the problem.

TarpsPlus
미국
앱 사용 기간 3개월
답글 PluginHive개 2021년 8월 16일

Thanks a lot for the review. We’re glad our support team could help when you needed them. If you have any feedback/suggestion on the app, please do share with our support team.

2019년 9월 27일

This app will save a lot of time manually generating fedex labels. The setup took longer than I expected and we've encountered a few small hiccups with some of the smaller features within the app. However, the core functionality works well and the support team is very responsive.

VEDA
미국
앱 사용 기간 대략 1개월
2025년 4월 3일

Got the app to print labels directly from Shopify to Fedex. Works. I needed some customer assistance to set it up.
App support was helpful and simple. Thank you.

Kinsman Seafood
미국
앱 사용 기간 3일
답글 PluginHive개 2025년 4월 24일

Thank you for your review! We’re happy to assist you in automating domestic shipping with FedEx One Rate for your Seafood products in the USA.

If you have any questions, feel free to reach out!

2023년 3월 4일

The app works fine. It's a bit of a pain to use because it is different from all the other shipping businesses I work with. However, it works just fine and Sashi has helped me to get it installed and troubleshoot.

However, I do think it is sad that the company feels so strongly that they must get good reviews from their customers that they must bug the customer to leave a review. That's the only reason I'm leaving one, so that they will stop bugging me to do so.

Kismet Mosaic
미국
앱 사용 기간 17일
답글 PluginHive개 2023년 3월 6일

Dear Kismet,

Thank you for your review. We apologize if our efforts to ensure your satisfaction came across as persistent. We reached out to you again because we noticed that your shipping process hasn't started, and we wanted to help you with any questions or concerns you might have. We're sorry if our approach fell short in this regard. We appreciate your feedback and will use it to improve our service.

We're also happy to hear that you're satisfied with our app and support. If you have any more feedback or questions, please don't hesitate to contact us.

2022년 7월 18일

Great App for FedEx shipping. Integrated everything pretty quickly. Customer service was also very helpful in getting everything sorted for our store.

FOS Concepts
아랍에미리트
앱 사용 기간 13일
2023년 1월 27일

The customer service is great. They are very easy to get ahold of and willing to assist. Shashi Kumar was extremely helpful.

Wild Idea Buffalo
미국
앱 사용 기간 8일
2021년 2월 4일

I had a lot of technical issues with integrating the app with my Fedex account but the team were really great and went above and beyond to help me fix everything. Very speedy responses from customers services reps. I look forward to using this app print my labels.

La Gent
영국
앱 사용 기간 2일
답글 PluginHive개 2021년 2월 10일

Thanks for taking the time to share your thoughts and feedback with us. We appreciate it!