Omtaler (541)
Raffiner
-
Etter vurdering
Keerthi and her team were very helpful when it come to solving problems and difficulties, my issue were solved within the same same. Outstanding Support Team!
We are glad to know that you are happy with our support and our team could help you resolve all your queries. Your appreciation means a lot to us.
App is great and support was amazing. Highly recommend if you have negotiated rates and have different box sizes.
We use the app to ship our products, it's great that we dont need to look outside our shopify app to generate labels and it's also convenient how the shipping costs can be displayed at checkout. Our business is rather small and this was our first time setting up shipping so there were a lot of things we didn't understand and ran into a lot hurdles and minor errors. However, the support staff is pretty fast on their response so we could expect help or advice within a couple days of creating a support ticket (Thank you, Pluginhive!). Though we did also have the help of a fedex employee throughout the process to also answer questions and help with set up. So if you're a first timer it might be a bit difficult to set up the connection to fedex alone but you can always ask the support for help. Overall a very useful app!
Thank you so much for the review. It was our pleasure to help you streamline your shipping process.
Customer service is A++. I have installed many apps and have never experienced support quite like that of this app. They really wanted to make sure I was set up for success and Jon immediately scheduled a zoom meeting to take me through all the steps and make sure it was doing what I needed. Lastly, what a pain if you can't print labels! This app saved us with the ability to print Fedex labels and does exactly what it advertises. Thanks so much!
Hello Lisa,
Thank you so much for your kind words; they mean a lot to us here at PluginHive. It was my pleasure to be of help to you. If you need any assistance, remember that we are just one call/email away.
Cheers and take care!
Thank you for your support and being upon request .
John helped me today to figure out why fedex rates weren't pulling properly with one rate, he did a great job! Their support is always quick to respond, and it makes NOT having to deal with FedEx to print labels a breeze.
The entire support team at PlugInHive were so wonderful to help me, especially Prathyusha who stayed on the phone with me to configure Shopify and got our special FedEx Flat Rates operational for US and Canada.
So awesome and I'm so happy
Cheers,
David
Takeover Industries, Inc.
Thank you for the amazing review. We are happy to know that our support team could help you in configuring the special FedEx flat rates.
I would like to review Jon's support which was awesome! He was very supportive and patient and helped me to config everything I needed to start using the app. He definitely blown away my expectations. Thank you very much Jon!
Your appreciation means a lot to us. We will continue to support you in the best way possible in order to streamline your fulfilment process.
Exceptional support that i never experienced before. I highly recommend this app and Kudo to Manohar who made the implementation so easy. He went above and beyond to make sure he solves my shipping problem resolved. Thank you.
This is our most used app, the rate calculation and label printing is invaluable add for our business.
Glad to know that our app could help you ease the rate calculation and label printing on your store. Thank you for leaving us a 5-star review.