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The app works really well on all accounts and the customer service staff is very helpful and attentive. My only issue is that FedEx is not fully integrated with Shopify as UPS and USPS are so it is not as convenient but the app works really well. If you need FedEx for Shopify, this is the app to use. Thanks
Support from the PluginHive team has been incredible and fast! We switched from WordPress (also using their tools) to Shopify and the team was able to help us get things working properly.
The support team at PlugInHive has been so wonderful so far, I just wrote an email to ask for support and Addina has been very quick with my needs. This is the excellent customer service one can expect.
Thank you for taking out the time to leave us a review and appreciating out support team.
All of the customer support team are very supportive through the integration with FedEx. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. Very polite. Especially Manohar V and Addina. I found the wrong setting with the packaging and calculation rates which I don't understand. But they quickly resolved the issue. They helped me very well. Thank you
FedEx Rates, Labels & Tracking has helped us get much more accurate shipping rates for our customers. And the support team is extremely responsive and helpful. They were able to solve a technical issue with Fedex rate calculation that was generating wonky rates. We couldn't recommend the app more!
Great App and unrivalled support. Jon was very helpful with the guided setup instructions, would highly recommend this app.
We appreciate your encouraging feedback. We thank you for using and recommending our app. Please feel free to reach out when you need help.
I had some issues setting up the app but I reached out to their support and got very quick help from Sibi F. They were able to set up a zoom call with screen share and he walked me through the entire integration. Very helpful!
This application meets our complete requirements. The support we have received for our store was incredible. They responded quickly and the issues we were facing. Since Shopify does not have built-in FedEx integrated, we tried this application and works flawlessly.
Great customer support! Addina was incredibly helpful and quick to respond. When I was having trouble setting up the features and integrating it with my store, she got on a call with me the same day so we could screen share and she answered all of my questions!
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority. Thank you again for your feedback.
I just downloaded the app. Had some issues with the settings. Emailed CS and they took care of it all. Everything up and running smooth. Thank you
Thanks for the review. We are happy to know that our app meets your requirements and is running smoothly.