Recensioner (532)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
2 september 2022

The app works great. Support team is very knowledgeable and helpful. I only wish, if they had an option to add additional insurance on selected orders only by using any certain criteria (order value), instead of either selecting all or none.

Gobi Cashmere USA
USA
Ungefär 2 månader användning av appen
27 november 2019

The app really speeds up our processing of shipping documents, the support is top level, and their ability to make adjustments to enhance the product is great.

Spidertracks
USA
Ungefär 2 månader användning av appen
3 februari 2022

This plugin really simplifies our fulfillment process. It is extremely flexible, and can be configured for many scenarios. The amount of settings can be very overwhelming, but the support team is extremely responsive and helpful. Be sure to test your configurations before going live.

From Scratch
Thailand
Ungefär 2 månader användning av appen
8 oktober 2021

I would like to say this is one of the best customer service I've had for any plugin I've downloaded in my digital career. Every time we have a question or something not working as we would like, there's someone at PlugIn Hive to help us. They are always an email or zoom call away. Thank you for your great responsiveness, you are really helpful and we feel really supported by your team ! :)

DCC Canada
Kanada
Ungefär 2 månader användning av appen
PluginHive svarade 28 oktober 2021

We are glad to know that our support was helpful. Thank you so much for your kind words.

23 februari 2023

Looks like a pretty straightforward way to apply FedEx OneRate to our online orders, creating easier choices and cheaper shipping for our customers. I worked with Shashi K. to set this up on a Zoom call, and he was great - knowledgeable and patient, talking me through my questions and testing all rates before finalizing. We were online together within 15 minutes of my phone call -- very reassuring to know that the Support team is so responsive.

Sensaphonics
USA
Ungefär en månad användning av appen
25 september 2023

Had an issue with integrating our FedEx OneRate. Manohar and Sibi were excellent in helping us out with impeccable response times! Sibi was able to resolve my issue and further answer all questions I had! Thank you PH Ship!

SeattleBC
USA
Ungefär en månad användning av appen
14 oktober 2021

Once everything is set up, which does not take long at all, the app helps to make the switch to using FedEx on Shopify pretty simple. The team at Pluginhive is quick to respond to any questions, and contacted us almost immediately to set up an onboarding call to go over the details of using the app. Very impressed so far!

Tucktec Folding Kayaks
USA
Ungefär en månad användning av appen
PluginHive svarade 11 november 2021

Thank you so much for recommending the app and appreciating our support. It means a lot to us. Your success matters to us and we’re glad that our we could help.

13 januari 2021

Excited to see all that this app does but ALREADY absolutely THRILLED a Shopify rep suggested it. Not having much tech experience, linking my FedEx account to get live quotes seemed a little daunting. I emailed PluginHive with the information and w/in less than 24hrs they integrated my account with FedEx! Although I'm still configuring the settings I am SO relieved to know customer service really exists for this app and is THE BEST!!! Thank you Keerthi!

Aloha Boxed Hawai'i
USA
Ungefär en månad användning av appen
PluginHive svarade 15 januari 2021

Thank you for the kind words. We’re glad to hear that you had a great experience with our app and our customer support team.

28 maj 2021

Amazing service!!! So thankful!! We were facing some issue with the connection with FedEx at first and then asked for a personnalisation on our packing slip and all the members of the PluginHive team helped us to solve this in a time record !! Thanks to the team, they really care about the problem and did everything they could.

DCC USA
Kanada
Ungefär en månad användning av appen
PluginHive svarade 4 juni 2021

Thank you so much for taking out the time to leave us a review. We are glad that you liked our app and support.

Redigerat 28 juli 2022

I am using this app to set up shipping for our Shopify website. As soon as I did the installation, I got a call from them. Sibi Firoz helped us with some weight issues, and he was great. I definitely recommended it!

Kane Dezign LLC
USA
Ungefär en månad användning av appen