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Support was very helpful in answering all our question very clearly, thank you!
Responsive support team, but they can't get it to connect to FedEx Freight. I've gone back and forth with support but his app just doesn't work.
Dear David,
We sincerely apologize for any inconvenience you've encountered while using our app.
Please note that your FedEx account is currently limited to a single Shipping Address for Freight shipments. This restriction is why you may have encountered difficulties processing shipments when the fulfillment location differs from the authorized address on your FedEx account.
Given that you manage multiple warehouses, we recommend reaching out to FedEx to authorize all of your warehouse addresses on your account. This will ensure seamless processing of shipments from each location.
Should you require any assistance or have further queries, please don't hesitate to reach out to us. We are more than happy to help.
Thank you for your understanding and cooperation.
Best regards,
PluginHive
Very helpful. Solved problem right away.
Great customer service, fast response, working great!...............................................
As simple to use an configure as any other Shopify setting. Instant customer support. Works perfectly, easily recommended.
This app was easy to install. A quick call to customer support had me setup and running in no time!!
Integration was quick and easy, and the help desk answered my questions quickly!
The TEAM IS UNBELIEVABLE. They helped figured out lots of things I did wrong. I would recommend this team and the app 100%
Awesome! The app is so easy to use and set up
Very fast to respond and helpful