PH Ship Rate & Track for FedEx , 488 則評價

Great App and unrivalled support. Jon was very helpful with the guided setup instructions, would highly recommend this app.

I had some issues setting up the app but I reached out to their support and got very quick help from Sibi F. They were able to set up a zoom call with screen share and he walked me through the entire integration. Very helpful!

**UPDATE JUNE 2 2021
Pluginhive actively worked to help fix the API issues once they were able to finally identified the issue. We are no longer experiencing the issues mentioned below (kept the original issue for documentation purposes).
For that reason - I updated the 1 star rating to a 4 star rating. We appreciate the promptness and diligence by Pluginhive on achieving resolution on this topic. -----------------------------------------------------------
This plugin wont always fetch rates from Fedex. Contacted customer support and sent in screenshots of the error showing that there were no rates and that we dont ship to your state.. Their response was that they tested it and got a rate. I explained to them it is happening sporadically, and again provided new screenshots of more customers errors. They responded with that they tested it once and got a rate. At this point we are going to drop their service and find another. We lost a considerable amount of sales from this error and it seems that pluginhive doesn't care. If you are planning to have a high volume ecom store, i would avoid this app.

This application meets our complete requirements. The support we have received for our store was incredible. They responded quickly and the issues we were facing. Since Shopify does not have built-in FedEx integrated, we tried this application and works flawlessly.

Great customer support! Addina was incredibly helpful and quick to respond. When I was having trouble setting up the features and integrating it with my store, she got on a call with me the same day so we could screen share and she answered all of my questions!

I just downloaded the app. Had some issues with the settings. Emailed CS and they took care of it all. Everything up and running smooth. Thank you

So far, amazing. The customer support and zoom/google meet calls have been a huge help. The only thing we need added to this app is to generate labels for a multiple package shipment.

I had a lot of technical issues with integrating the app with my Fedex account but the team were really great and went above and beyond to help me fix everything. Very speedy responses from customers services reps. I look forward to using this app print my labels.

We were looking for an app to easily integrate our FedEx account into our shopify. Though this app does not override the native features at the fulfillment screen, it is very easy to use and takes a ton of work off your plate to run FedEx. I must say, Jon whom is our rep has been outstanding to work with. It's like we didn't even have to do anything at all to get the app up and running. His efforts and service are the reason we will stick around.

Using this app for generating labels, displaying rates and requesting pick-ups from Fedex. Everything is working great and it's so easy to use! The support team is amazing and handled getting everything working right with Fedex themselves. I Highly recommend using this app to integrate Fedex with your Shopify store.