PH Ship, Rate and Track , 302 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 21, 2021

The support team is super friendly and helpful. They reply quickly and always answer questions or fix any problem we may have. The app is really easy to use and we are able to generate as many labels as we need in a matter of seconds.

AMBIDERMSADECV
Mexico
Time spent using app: Over 1 year
PluginHive replied October 5, 2021

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with their store experience. We are happy that we were able to help you out with setting the FedEx Saturday Delivery special service. Thank you !

Edited October 1, 2021

This app is very useful! Labels are generated within a minute. If there is trouble, assistants are immediately on the line to help. Great job!

Dragonfly
Czechia
Time spent using app: 7 months
PluginHive replied September 24, 2021

Hi Dragonfly ,Thank you for taking out the time to leave this great review. It means a lot to us. And we’re happy to know that generating labels is now an easy job for you.

September 3, 2021

This app save our time and effort, as the owner Im less stress now that my staff will have zero mistake in booking the shipment

Enamour J
United Arab Emirates
Time spent using app: 3 months
PluginHive replied September 16, 2021

We are glad to know that the app saves you time and effort in processing shipments and it is now error free. Thanks a lot for the review

September 2, 2021

Customer service was very helpful. I had a hard time with the installation initially, but I was very pleased once I got on the line with customer support.

BlueCube Baths
United States
Time spent using app: 15 days
PluginHive replied September 24, 2021

Thanks for your patience throughout the installation and on-boarding process and thank you for taking out the time to leave us a review. Feel free to reach out incase you are stuck with something.

August 23, 2021

This is a great app for creating Fedex labels with a support team that is very helpful and always prompt with their responses

Vitro Samples Center
United States
Time spent using app: 9 months
PluginHive replied August 31, 2021

Thank you for recommending this app for creating FedEx labels. We are glad that our support team could be of help to you in generating labels for shipments to Peurto Rico

August 20, 2021

super helpful with issues and quick response time. must have app if youre using fedex with you shopify account.

WeatheredWoodOnline.com
United States
Time spent using app: 9 days
PluginHive replied August 30, 2021

Thank you so much for recommending the app. Appreciate it. And glad to know our support team could help.

August 18, 2021

Always happy to talk with the support team, really helpful.
This app is a must-have if you use FedEx.

Leia Inc. | Lume Pad
United States
Time spent using app: 11 months
PluginHive replied August 30, 2021

Seeing that you had a 5-star experience is the best thing we could hope for. Appreciate your special mention of this app being a must have for FedEx users.

August 17, 2021

Very helpful and quick service when I was in a pinch. Prathyusha was able to walk me through shipping zones and set them up with me while on the phone, a real life saver!

Plymouth Artisan Cheese
United States
Time spent using app: 8 months
PluginHive replied August 23, 2021

We are happy to hear that we were helpful in the configuration of rate settings. Thank you so much for the review. This means a lot to us.

August 11, 2021

The support of this team has been absolutely phenomenal. They have helped me every step of the way, very prompt to respond and they were even willing to jump on a Zoom call to help explain things further. If you are using Fedex shipping, this App is a must!

Tahona Store
United States
Time spent using app: 21 days
PluginHive replied August 18, 2021

We are happy to know that our support was helpful in setting up the app. Thanks a lot for the review. This means a lot to us.

August 9, 2021

we were having trouble with shopify as they do not allow us to use our own shipping account, sure enough down loading this app fixed it. once we were set up to print labels they even hopped on a zoom meeting and helped us configure the site so shipping rates were properly routed through our account instead of shopify's backwards shipping system. Last but not least I want to thank Prathyusha for her patientce and expedience in helping me get my site properly configured. :)

PhenodToy
United States
Time spent using app: 5 months
PluginHive replied August 16, 2021

Thanks a lot for the amazing review. We are happy to know that Shopify shipping with your own FedEx account is now streamlined with this app. We’re glad our support team could help in the configuration process. Thank you. This means a lot to us.