Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient operations, and excellent customer service. They find it easy to set up and value its time-saving features like automatic product addition and quick issue resolution. The seamless integration with FedEx, including FedEx OneRate support, is a key benefit, enabling direct shipping management from Shopify stores. Merchants also commend its ability to handle diverse shipping needs and generate return labels. The support team is praised for their swift problem-solving and clear guidance.

June 28, 2019

We had some trouble getting this app set up with our FedEx account info but the guys behind this app gave us extended help in making it work. They worked with us over the course of 2 weeks inputting our information and trouble shooting it with us to make sure our needs were met. Excellent app and superior customer service. Highly recommend this app not only for shipping label creation, but also for the amazing customer service we have received.

Reds Best
United States
Almost 3 years using the app
April 12, 2023

Shashi Kumar

He was able to solve all of our issues when we introduced FedEx One rate to our customers

Lick Sleeve
United States
Almost 3 years using the app
PluginHive replied April 13, 2023

Thank you for your feedback on PH Ship, Rate, and Track app for FedEx.

We're happy to hear that our app was able to effectively address all your shipping needs, particularly with the introduction of FedEx One Rate to your customers. Please don't hesitate to reach out to us for any further assistance.

Regards,
PH Ship, Rate & Track App Team

December 15, 2020

This app is used to link our Fedex account to shopify. Works good once I got it set up correctly. Thanks to support for helping me set it up.

Hassell Cattle Company
United States
Almost 3 years using the app
PluginHive replied December 18, 2020

We’d like to thank you for taking the time to review our app and share your experience. Means a lot to us.

June 9, 2022

Extremely easy to use. Makes work a lot easier and the customer service reps have been very professional and helpful.

Flow Health
United States
Over 2 years using the app
July 28, 2021

This app has really helped our business grow. We will continue to use this app for all of our fulfilment.

Northwest Hop Farms
Canada
Over 2 years using the app
PluginHive replied August 4, 2021

Thanks a lot for the review. We are excited to know that our app has helped in growing your business.

Edited April 22, 2021

I like that I can use the manual or automated label generation. The team accepts requirements from customers and tells you when it is implemented!

Target Nation
United States
Over 2 years using the app
PluginHive replied April 27, 2021

Thank you so much for your kind words. It’s great to know that manual and automated label generation options are helping you in your shipping process.

April 22, 2021

The app is easy to set up, user-friendly and well organized. The support has also been responsive and helpful.

Employee Sale Online Shop
United States
Over 2 years using the app
PluginHive replied April 27, 2021

Thank you for taking out the time to review our app and support !

February 18, 2022

After initial problems setting up the app and linking our companies FedEx account it is easy to use, love the autogenerate option makes printing labels fast and easy. Any issues customer service is fast and helpful and it's great that they can explain the solution to an issue it laymans terms to this tech challenged girl...lol!

Gems En Vogue
Canada
Over 2 years using the app
May 27, 2021

My company was losing on our shipping quotes and we desperately needed a more accurate solution to provide our quotes. After a few emails, back and forth with PluginHive, we were quickly able to set the appropriate configurations and now our shipping quotes are nearly dead on. Great app and works as advertised, thank you PluginHive!

PREracing
United States
Over 2 years using the app
PluginHive replied June 4, 2021

Great to know that you are happy to get the accurate shipping quotes. You can always reach out to us for any query related to your use case. We will certainly assist.

August 18, 2021

Always happy to talk with the support team, really helpful.
This app is a must-have if you use FedEx.

Leia Inc. | Lume Pad
United States
Over 2 years using the app
PluginHive replied August 30, 2021

Seeing that you had a 5-star experience is the best thing we could hope for. Appreciate your special mention of this app being a must have for FedEx users.