PH Ship, Rate and Track , 301 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 6, 2021

Excellent support team! I am starting to use the app and it seams very straight forward. Look forward to see its possibilities, compare to the FedEx dashboard it is a breeze.

Jefh Woodshop
Panama
Time spent using app: 8 months
PluginHive replied August 30, 2021

Thank you for sharing your rating with us. Much appreciated. Glad that you are already loving the app's features.

August 5, 2021

Addina was super helpful in resolving my issue. She resolved it quickly and efficiently. I really appreciated this as I was having trouble and it was already 3AM on my side of the world. Addina jumped in and helped me with my issue via screen share. We have been using this app for some time and love the convenience and information it offers to our customers. Thank you!

STATE Bags
United States
Time spent using app: About 2 years
PluginHive replied August 30, 2021

We understand how crucial it is to resolve issues that come in the way of streamlining the shipping process for your business. We’re happy we could quickly resolve the checkout rate issue. Thank you so much for the 5 star review.

July 29, 2021

Amazing support! The app is very smart and easy to use. Saves so much time!!! The setup was fast and great help from support.

SEROFlora - Live a Better, Healthier Life!
United States
Time spent using app: 4 months
PluginHive replied August 4, 2021

Thank you for taking the time out to leave this review. Its Great to know that our solution is helping you save time and is easy to use.

July 28, 2021

This App is very smart and easy to operate our shop. We could cut down more than 15min for each order shipping process.
And also great support from PluginHive team for setup when we installed App.

KEGDRAFT JAPAN
Japan
Time spent using app: About 2 months
PluginHive replied August 11, 2021

Thank you for the review. We’re happy to know that the app saves you a lot of time and we’re glad our support team was able to help.

July 28, 2021

This app has really helped our business grow. We will continue to use this app for all of our fulfilment.

Northwest Hop Farms
Canada
Time spent using app: 6 months
PluginHive replied August 4, 2021

Thanks a lot for the review. We are excited to know that our app has helped in growing your business.

July 21, 2021

The support team at PlugInHive has been so wonderful so far, I just wrote an email to ask for support and Addina has been very quick with my needs. This is the excellent customer service one can expect.

Eme-té
United States
Time spent using app: 13 days
PluginHive replied July 27, 2021

Thank you for taking out the time to leave us a review and appreciating out support team.

July 21, 2021

The entire support team at PlugInHive were so wonderful to help me, especially Prathyusha who stayed on the phone with me to configure Shopify and got our special FedEx Flat Rates operational for US and Canada.
So awesome and I'm so happy
Cheers,
David
Takeover Industries, Inc.

NXT LVL USA
United States
Time spent using app: Over 1 year
PluginHive replied July 27, 2021

Thank you for the amazing review. We are happy to know that our support team could help you in configuring the special FedEx flat rates.

July 19, 2021

While it doesn't have the same functionality of Shopify's native shipping options, this is easily the best option for shipping with FedEx through Shopify. Once set up, the app is easy to use and operates as promised. Perhaps most importantly, the support team is fantastic and helpful. If you're hoping to streamline your shipping process and use FedEx and Shopify, this is what you're looking for.

Learfield IMG College
United States
Time spent using app: 11 months
PluginHive replied July 27, 2021

Thank you for recognizing this app as the best option for shipping with FedEx through Shopify and for appreciating our support. It means a lot.

Edited July 16, 2021

Customer Support is very helpful with setting it up on our store. Addina and Prathyusha were able to answer my questions as well. I recommend this app!

Allo Canada
Canada
Time spent using app: 16 days
PluginHive replied July 27, 2021

Thanks a lot for recommending the app and we’re glad our team could help in the app’s configuration.

July 14, 2021

The app is very good and is the only one in the app store that gives you all the options...but... the customer service is EXCEPTIONAL!!!! Just WOW!!!

Serovera
United States
Time spent using app: 5 days
PluginHive replied July 23, 2021

Thanks a lot for recommending the app and appreciating our support team. It means a lot.