Reviews (542)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

July 18, 2024

Customer Support was very helpful, seems like it will do what I need it to.

Brooks School Store
United States
1 day using the app
PluginHive replied July 23, 2024

Glad our FedEx shipping app helps your US-based school supply business deliver supplies fast with FedEx 2Day service and FedEx One Rate pricing. Thanks for choosing PluginHive.

June 26, 2024

The app helps to add shipping and rate options that Shopify should have natively. Also, the customer service is AMAZING!

Konig Wheels USA
United States
16 days using the app
PluginHive replied July 15, 2024

Thank you so much for your kind words! We're delighted to hear that our FedEx shipping app is instrumental for your aftermarket wheels business, assisting with domestic shipments via FedEx Ground and FedEx 2Day services.

If you have any questions, please don't hesitate to reach out. We're here to support your shipping needs and business growth every step of the way!

May 22, 2024

Sibi answered all my questions and more. He even fixed a few issues we had with shipping internationally! If you aren't using this app, you should! It's amazing!

Swiminista
United States
Over 3 years using the app
May 21, 2024

that is awesome app.

RICH SOLAR
United States
Almost 3 years using the app
PluginHive replied May 29, 2024

We're happy that the app is helping you ship solar panels and accessories across the US with both FedEx Home Delivery & FedEx Ground.

June 5, 2024

Very good. Thank you.

HealthieOne
United States
4 months using the app
May 17, 2024

excellent prompt service

Elegant Baby
United States
Almost 3 years using the app
PluginHive replied May 20, 2024

Thanks for the review!
Glad to know our team helped you streamline your domestic FedEx Ground Economy (SmartPost) shipments for your baby apparel business within the US.

June 13, 2024

Awesome app! Sibi is the best!

BlushLove
United States
27 days using the app
May 20, 2024

Great app. Very helpful customer service. 5 Stars.

CORE Pickleball
United States
10 months using the app
PluginHive replied May 22, 2024

We're glad to hear our app has helped streamline shipping within the US for your pickleballs and accessories business using FedEx Ground Economy (SmartPost) and FedEx Ground. Thanks for choosing PluginHive.

May 8, 2024

PH Ship Rate & Track for FedEx has one of the best support groups you will ever find. We have a Shopify store that uses PH Ship Rate and for a number of years, we have had no problems. Recently problems occurred. We contacted the support group and in only hours they fixed the problem.

SIMPLY THE BEST

Lithia Spring Water
United States
Over 1 year using the app
April 25, 2024

We have been using this app for a few years, works great connecting our existing FedEx account to use in Shopify. All of a sudden it stopped working, customer support was immediate and helpful. As it turns out, the problem was not with PH Ship, it was our fault: we had changed items in the store, but the item was purchased by the customer before the change, so shipping had to be manual. Not sure I would have figured out without PH's customer support.

Michael Wainwright USA
United States
Almost 4 years using the app
PluginHive replied May 9, 2024

Hi Michael,

Thanks so much for the fantastic review! We're thrilled to hear our FedEx shipping app has been streamlining your FedEx connections within Shopify for years. We're also happy that our customer support team was able to quickly identify the issue - those manual shipping situations can be tricky!

PH Ship, Rate & Track for FedEx offers a variety of features to help automate your workflow, but our stellar support team is always here to lend a hand whenever you have questions or need a troubleshooting whiz.

Don't hesitate to reach out if you ever need anything in the future!

Thanks again for choosing our FedEx app!