Overall rating Based on 12 reviews
We have used this app for as an alternative to ShipIT and it has been good so far. We have had a few questions during the setup phase and the team have been very responsive, including developing features that we need that were not yet available.
The team at PluginHive was great ! We had problems with some specifications on our website and they were with us all along when it came to resolving them. They even went the extra mile by taking our feedback in order to add extra features to the app that are awesome
La Tortilla Factory
Simple app that gets the job done. Excellent and responsive customer support. They added features to the app at no extra cost. Highly recommend.
FINALLY an app that allows me to simply print FedEx One Rate labels within Shopify. I don't know why the world's biggest shipping carrier doesn't have One Rate enabled in their direct Shopify integration, but thankfully PluginHive has filled this void! Not only is the app very straightforward and easy to use, but the support team is absolutely stellar. They are truly extremely responsible and helpful.
Our online hardwood flooring retail business uses this app to ship small packages and large freight shipments too. Honestly, Fedex has been a massive nuisance for our business over the 6+ months it has taken us to get everything working with them. It's a difficult company to navigate and not a great customer experience...HOWEVER! The guys making this app possible have saved the day! Had it not been for their amazing customer service and willingness to accommodate almost ALL of our shipping needs, we probably would have abandoned Fedex months ago. Zeeshan, and the entire support team for this app, is quick to respond, always happy to help, and goes the extra mile all the time.
If you need to use Fedex for your shopify store, this app is the best one for you! It's so cool to have an app that can change to accommodate your needs on the fly...these guys are so quick to add new features that you rarely have to wait more than a few weeks before you've got what you need.
I needed this app because we ship with dry ice and this app covers that! Everything wasn't working seamlessly right away, but support was very helpful and prompt at answering my questions and working through any issues.
This application meets our complete requirements. The support we have received for our store was incredible. They responded quickly and the issues we were facing. Since Shopify does not have built-in FedEx integrated, we tried this application and works flawlessly.
O3 Animal Health
Great customer service and follow up. It took a bit of doing to get the labels approved by FEDEX but the company helped us through the process and the app and labels are working well. Thanks!
We had some trouble getting this app set up with our FedEx account info but the guys behind this app gave us extended help in making it work. They worked with us over the course of 2 weeks inputting our information and trouble shooting it with us to make sure our needs were met. Excellent app and superior customer service. Highly recommend this app not only for shipping label creation, but also for the amazing customer service we have received.
We had some simple questions and some more complicated customization needs. They have been responsive with clear explanations. Helped me understand the pieces and keep the project going forward.