Eniture's Small Package Quotes
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하이라이트
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앱 소개
Present your negotiated FedEx parcel rates as options in the checkout process.
ENITURE TECHNOLOGY AND THIS APPLICATION ARE NOT AFFILIATED WITH, ENDORSED, OR SUPPORTED BY FEDEX OR ANY RELATED FEDEX SERVICE. The app connects to your FedEx account and retrieves your negotiated rates to offer real-time shipping quotes during checkout. Use the packaging algorithm to quote packages that will be charged for dimensional weight. Capable of quoting One Rate and SmartPost services. Auto-detect address types, limit Ground service on perishable products, and estimate delivery dates.
- Identifies billable weight as the greater of actual or dimensional weight.
- Capable of providing quotes for One Rate and SmartPost services.
- Automatically detect address type and capture the residential delivery fee.
- Limit Ground service by transit time to protect perishable products.
- Specify order cut-off times and lead-times for accurate delivery estimates.
요금제
14일 무료 체험Basic
월 $20
3 cents per packaging solution (optional feature)
- Unlimited parcel quotes
- Multiple stocking locations
- Standard Box Sizes (optional)
- Works with One Rate
- Residential delivery
- Handling fee
Standard
월 $25
3 cents per packaging solution (optional feature)
- Basic plan plus...
- Detect residential addresses
- Do not display rates to PO Boxes
- Hazardous material
- Order cutoff time
- Shipping day offset
Advanced
월 $40
3 cents per packaging solution (optional feature)
- Standard plan plus...
- Transit time limits on Ground service
- In store pick up and local delivery options
- Specify a local delivery fee
Basic
월 $20
3 cents per packaging solution (optional feature)
- Unlimited parcel quotes
- Multiple stocking locations
- Standard Box Sizes (optional)
- Works with One Rate
- Residential delivery
- Handling fee
Standard
월 $25
3 cents per packaging solution (optional feature)
- Basic plan plus...
- Detect residential addresses
- Do not display rates to PO Boxes
- Hazardous material
- Order cutoff time
- Shipping day offset
Advanced
월 $40
3 cents per packaging solution (optional feature)
- Standard plan plus...
- Transit time limits on Ground service
- In store pick up and local delivery options
- Specify a local delivery fee
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다.
리뷰 6개
Looking at the poor reviews you'd maybe think this app is a lemon. But my take on those reviews is that they were written by folks who didn't know what they're doing. We've used Eniture previously when we were shipping with a different shipper, and the app worked well. And their support was always helpful. Now that we've swithed over to FedEx, we're using the FedEx Eniture app. We're finding that the app delivers perfect rates to our customers. That's no surprise, since it appears the Eniture apps all run on the same software engine. What we like best is that this app factors for "Dimensional Weight". We ship a lot of bulky packages and Dim Weight can can have a major impact on shipping costs! Take the time to set up the Eniture app properly, reach out for support where you need it, and this app will shine.
Thank you for your review ExcellentSupply.com. We appreciate your candor.
Great app, with accurate rates. Easy to setup and their support is fast at responding with understandable advice on how to troubleshoot. Love that you can batch import dimensions and/or edit settings for products.
DO NOT USE THIS APP. We used it and because of an admitted software glitch (see email admitting to such below), we incurred close to $1,000 in charges from Fedex. When we asked the developer for help on the monetary damages, they were only willing to refund us $20 for the app subscription cost. Very shady company with unethical business practices. I would worry about any of their other apps whether its in the functionality of their app or how they handle customer service. BUYER BEWARE! From: Eniture Technology Sent: Thursday, December 10, 2020 12:52 PM
To: Jon Snyder
Subject: Re: support question - Shopify/ShipStation/Eniture Hi Jon, We identified an issue with our App, it is quoting for a one rate service even though there are products that do not qualify for that packaging. The App has been updated and is currently in QA, we expect it to be put on your store tomorrow. I will keep you posted. Sincerely,
Thousands of e-commerce merchants use our products. We began emailing customer support surveys to our customers at the conclusion of every support ticket in September 2019. More than 3100 surveys have been sent. Of the respondents, 86.3% gave a favorable rating, 10.3% gave a neutral rating, and 3.4% gave us a poor rating. While there’s always room for improvement, these statistics will give you a more complete view of our relationship with our customers. The merchant leaving this review installed the app on November 7, 2018. Soon afterward he contacted our support team because the app wasn’t performing an operation he wanted. We informed him that the app wasn’t designed to perform that operation and we recommended that he look for another solution. At his insistence, we eventually agreed to add some code to the app that was specific to his store but warned that the quotes generated by the added code wouldn’t be reliably accurate. For more than two years the merchant chose to use the app. Over this period we did our best to help the merchant but continued to point out that he was using the app in a way that it wasn’t designed for and encourage him to find another solution. Recently the merchant became very aggressive with the support staff and we asked Shopify to force the removal of the app from his store and prevent him from installing it again. He also threatened to leave a negative review (which he’s now done) if we didn’t pay him off. Our handling of this merchant was consistent with our Terms Of Use which the merchant accepted when he installed the app. Our Terms Of Use are nearly identical to those of other software companies, including Shopify.
I LOVE this app! I had a few bugs at first but we worked through them in which they were very responsive and helpful. This app along with one of their LTL freight apps work together perfectly! Honestly don't know what I would do without them.
Thank you
Paul and his team were very helpful in developing a customized solution for our store's needs using their app.
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