Feed Donkey ‑ Shopping Feeds

Thank you so much for your kind words & your continued business, it's massively appreciated👍

First of all I'm very sorry that you felt the need to write a review of this nature, we clearly dont want anyone to have this sort of experience with our service.

But lets sort some facts out, you obviously have some sort of of problem with your website (they scrubbed my site) but this is categorically nothing to do with us. When you install our app you grant us 'read only' permissions to your product database. We can change nothing as regards your merchant storefront's configuration or data. What you are saying we have caused is completely impossible, please look elsewhere for the cause and do not throw accusations like this around no matter how dissatisfied you are with us.

I have looked into what you mentioned as spam emails - we sent a promotional email to I can see 3 email addresses on your domain, sorry if they all landed with a single recipient, we clearly will ensure you are not contacted again.

We provide a service to create product data feeds to drive digital advertising campaigns, again apologies that was not clear. Its a little bit puzzling that you had no idea what we provide yet you installed us despite this? Well sorry we couldnt help you, we will try to take some lessons from this & best of luck of for the future anyway.

Thank you very much for your kind words - its great to hear 👍

Hi there, we are clearly disappointed that you didnt have a positive experience and please accept our sincerest apologies. You say 'numerous attempts' though, we delivered only two initial versions of the feed for your testing - I must be clear - it is possible to stick the landing immediately but it is a far from unusual to have to try a few times before an ideal configuration is found.

I said in our last communication re the latest feed, there were still question marks about your exact requirements re. the product images. We had ideas of where to go should we not be successful & we would certainly have got there eventually given time. We didnt get to the third version of course however.

I'm sorry for the wasted time though & hope you do get sorted with another feed, but I would advise a little more patience for what its worth.

We completely take on board problems with delays in comms over the weekend however, we fell short of our normal high standards here & will seek to remedy this.

We are very thankful for your continued business and this supportive feedback, this is great to hear, truly thank you.