Anmeldelser (657)
Afgræns
-
Efter bedømmelse
This app is fantastic - but the customer service is even better! Perfect, simple way to get feeds syncing properly. Other methods dont work nearly as well and are full of bugs - this app works great! Very friendly helpful team too who respond quickly on Live Chat. Recommend!
Hi Tiny Toes UK store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards !
Windy
Great app. Works perfectly to generate a feed for both google merchant and facebook catalog. Whenever I faced a problem support was responsive and helped me to solve the problem.
Great app! Very simple and easy to use. Many useful features. Has everything that needed. Thank you! Totally recommend!
Dear Albina admin,
This is Niel from the Socialhead Team.
First and foremost, I want to express my gratitude for your thoughtful evaluation.
We value your feedback and comments on your experience with our app and how much you like our help.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialshop - Facebook, Google Shopping Feed
I used this app to update our product feed into our facebook catalog, App is really user-friendly and very easy to understand and the support team is excellent, especially shout out to one of the support team members (Mr. Neil) who helped me solve the issues with my feed file.
Hi Gaddam,
This is Niel from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialshop - Facebook, Google Shopping Feed
When using this app, I got fantastic help from the support team! Never before have I experienced such a quick and comprehensive response from the support team. It now works perfectly. Thanks again!
Hi Tennisdistrict admin and Ruben,
This is Felix from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Felix
Socialshop - Facebook, Google Shopping Feed
brilliant app with the team we set it all up facebook and google within 10 minutes absolute unreal. will be adding more feeds soon.
Hello there,
Here's Niel from Socialhead Customer Support Team.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Niel
Socialshop - Facebook, Google Shopping Feed
Since my previous review, (Now deleted) Neil contacted me within seconds, and within five minutes had sorted the problems.
My active items literally doubled in seconds
Hi Test Valley Models.com admin
This is Niel from Socialhead team
First of all, I am really thank you for your sympathy and understand with this situation.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialshop - Facebook, Google Shopping Feed
Ho usato questa app e mi sono trovato bene. Il supporto è stato impeccabile e ha risolto tutte le mie richieste in tempi rapidissimi.
Ciao Gruppofella Admin,
Questa è Rachel del team Socialhead.
In primo luogo, voglio esprimere la mia gratitudine per la tua ponderata valutazione.
Apprezziamo il tuo feedback e i tuoi commenti sulla tua esperienza con la nostra app e quanto ti piace il nostro aiuto.
Se hai bisogno di ulteriore assistenza, faccelo sapere tramite la nostra chat dal vivo o inviaci un'e-mail a support@socialhead.io
Inoltre, stiamo sviluppando un blog con tutte le informazioni utili che possono aiutarti a fare la tua attività sui social network con tutte le app di Socialhead.
Fare riferimento a maggiori dettagli qui: https://socialhead.io/category/shopify/
Distinti saluti!
Rachel
Socialshop - Facebook, feed di Google Shopping
Super geholpen door de medewerkers van Socialshop. Ze hebben ontzettend kundig gereageerd op mijn vragen!
Hallo beheerder,
Hier is Ocean van Socialshop. Hartelijk dank voor uw hartelijke beoordeling.
Daarnaast zullen we, om uw ervaring te verbeteren, onze diensten blijven verbeteren voor gewaardeerde Socialshop-gebruikers zoals u. Bedankt voor de liefdevolle woorden die je hebt gedeeld, en bedankt dat je het beste deel van Socialshop bent.
Ik raad je ook ten zeerste aan om onze blog te bekijken voor het laatste nieuws over niet alleen Socialshop, maar ook over andere van onze OneCommerce-applicaties - een toonaangevend eCommerce Solution Platform, meer dan dat op https://onecommerce.io/blog/
Als je nog vragen hebt, neem dan gerust contact met ons op via onze livechat of stuur een e-mail naar support@socialhead.io
Groeten,
Ocean
Socialshop by OneCommerce
*Edited Review. I recommend this app as it does the job well and allows us to easily control the source of the feeds via collections. It also permits the option to select which image you want to display in the ads, good for google shopping ads that don't allow watermarks or graphics. And the support is fast and helpful. The app is not too difficult to use. We did have an issue with product images reverting to the wrong image. However its been fixed and we have been reassured that it will not happen again. Thanks guys.
Hi Spy Monkey Surveillance Store Admin,
Here is Windy from the FeedHub Team
Firstly, on behalf of my team, I truly apologize for any inconvenience you have when using our app.
We would like to address your concerns and provide updates on the issues you've raised.
Regarding the image issue, we sincerely apologize for any inconvenience this may have caused. We took immediate action and edited the images as per your request. We are pleased to inform you that a significant number of your products have been approved by Google.
Also, our DEV team is tirelessly working to identify the root cause of the issue and ensure a complete resolution.
We also understand your frustration with the chat disappearing during your conversations with us, and we genuinely apologize for this inconvenience. We have contacted the chat software provider to rectify this issue promptly.
We would like to confirm that our app allows you to select the first variant for synchronization, which aligns with your requirements for running a campaign with only one item of each product.
We contacted you via email many times, please check your email and get back to us so that we can continue to support you better.
Your satisfaction is of utmost importance to us, and we are committed to resolving these issues to ensure a smoother experience with our app. If you have any more questions or require additional assistance, please do not hesitate to contact us.
Thank you for your understanding.
Best Regards!
Windy
FeedHub by OneCommerce