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The app is very simple to setup. I asked for help for a small issue and support was quick and friendly. I gave 4 star because it is not possible to setup more than one target country at the moment but I have been informed that it may be added in the future, so check the description if you want to be sure :)
Hello Andriana,
Here is Vivian from Customer Support team, and it's great to know that you enjoy our product and service.
Moreover, we are grateful for your feedback. We are still working hard on new versions to bring more features (including setting up more than one target country) to you in a near future, so please stay tuned.
If you have any further concern, feel free to contact us via live chat or email at support@socialhead.io
Have a great day!
Warmest regards,
Vivian
Tenía problemas con el catálogo de Facebook porque solo me mostraba una foto y algunos productos no aparecían. Instalé esta app con el plan gratuito y va todo perfecto. Gracias a Niel por su asistencia de 10!!!
Hola,
Aquí está Niel del equipo de atención al cliente de Socialhead.
Muchas gracias por sus fantásticos comentarios, estamos muy contentos de saber que le encanta nuestra aplicación y soporte.
Por favor, no dude en comunicarse con nosotros para cualquier consulta o inquietud a través de nuestro chat en vivo o envíenos un correo electrónico a support@socialhead.io
Además, estamos desarrollando un blog con toda la información útil que te puede ayudar a hacer tu negocio en las redes sociales con todas las aplicaciones de Socialhead.
Consulte más detalles aquí: https://socialhead.io/category/shopify/
Saludos !
Niel
Socialshop - Facebook, alimentación de Google Shopping
I have only downloaded this app have not used the app. What I see is a great opportunity is make my business great.
Hi SmoothTrue.com admin,
This is Niel from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Niel
Support is quick & friendly. It seems to be working, we will know more as we start running Google Shopping Ads
Hi LINKD Alarms admin,
This is Abby from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Abby
Socialshop - Facebook, Google Shopping Feed
Easy app to use and follow, with super helpful chat support from real people! Jaxber and Ocean were really friendly and great with setting up.
Hi admin,
Here's Jaxber from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Jaxber
Socialshop by OneCommerce
Fantastic app and fantastic support :D
this app is a must for your shopify store! Good staff fast support. I cannot give 10 stars :/!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi Mini Muslim store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
asking 3 question takes 5 days to get answered.
good app for google but for facebook not at all. ...
( i didn't sey your app is bad ) main reason is waiting days for 1 answer.
and no thanks i will look for something else .
Hello Protection Case owner,
Here is Vivian from Customer Support team. Thank you for choosing our app!
1. In your last messages with me, you asked if our app automatically created a feed in your Facebook Business Manager.
To clarify, do you mean that you see the feed in the Catalog Manager section of your Facebook Business account? If so, then it is because Business Manager is a central space to manage your business, including advertising your products and selling them. The tool to manage your products in separate catalogs is Catalog Manager.
Therefore, once you click on the Catalog Manager section in your Facebook Business account, you will see the catalog created by our app there. The one created by our app will have the catalog ID matches the one in the app.
Besides, you also mentioned that the catalog is owned by Shopify. Since the name of the owner is the name of your Facebook Business account, so please re-check your Business Account name.
2. Secondly, you mentioned that "the products aint even show up correct". Can you specify which field that got synced incorrectly (image/price/inventory)?
If you decide to give us a second chance, we are eager to help you optimize it, so your product data will be of highest quality. I look forward to hearing from you, as we value each and every user in this early stage 😊
Have a great day!
Stay safe,
Vivian
Great app and great support team! Thanks Jaxber for your professionalism!
Hi admin,
Here's Ocean from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ocean
Socialshop by OneCommerce
I wasnt able to make a proper feed with the official google channel app.
With this it seems to work. Support is also fantastic.
Hi admin,
Here's Niel again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Niel
Socialshop by OneCommerce
the customer services is really GOOD!!!
i install the app and after 1 minute customer servicers ask me how they can help ,e with the app.
Hi Jul,
Here's Felix again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Felix
Socialshop by OneCommerce