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Unfortunately, the app does not warn you about any complications that other Google apps might cause. I paid for a whole year not knowing that the feed was not working. I had to figure out myself that I was paying for a service that had not worked for over 6 months. They refused me a credit/refund because they put the responsibility on you to know the technical side of Google and the implications other Shopify apps (made by Shopify) would interfere with this app. Very disappointed.
Hi Musotica.com store admin,
Here is Windy from the FeedHub team.
Firstly, we truly apologize for any inconvenience you have when using our app.
Regarding your previous concerns about errors and warnings from GMC that originate from the feed of another app, not ours.
Nevertheless, our dedicated agents have diligently worked to provide you with solutions and guidance on how to address these issues, or whom to contact for assistance.
As a result of their efforts, your products in the Google feed have been approved by Google.
As I shared with you in our conversations, I believe there may be a misunderstanding regarding the scope of our capabilities.
While we are here to support you with the features our app provides, we do not have the capacity to manage feeds or control all risks within your Google Merchant Center account.
We can only offer assistance within the scope of our service and the app's capabilities.
For issues originating from other apps or data sources, it's impossible to control them by us.
We genuinely appreciate your understanding and sympathy in this case.
Regards,
Windy
FeedHub by OneCommerce
Neil was great is helping set up the app, I apreciate his time and effort. I will probably upgrade my plan to the higher one soon.
Hi pilgrimswayconsignment store admin,
Here's Niel again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Niel
Socialshop by OneCommerce
Super nice customer service, quick support and amazing features to cutomize our feed as field mapping and custom labels.
Hi Mathub Yoga store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
Great app. Support is excellent, resolved problam without any issues.
thank you for a wonderful experience
Very helpful app to advertise on social media.
I recommend it for all shops
Very helpful app to advertise on social media.
I recommend it for all shops
Dear LAZADO,
This is Ocean from the Socialhead Team.
First and foremost, I want to express my gratitude for your thoughtful evaluation.
We value your feedback and comments on your experience with our app and how much you like our help.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Ocean
Socialshop - Facebook, Google Shopping Feed
Great app! Easy to visualize all of your products, variants, etc. Easy integrations with Facebook, Google, etc. Customer Service is excellent.
Hello Soft Services admin,
This is Ocean from Socialshop app.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.
Please refer to more details here: https://onecommerce.io/blog/
Best Regards!
Ocean
OneCommerce
Sehr gute App zum Uploaden von Produkten zu Gooogle-Shopping. Der Support ist zudem Deluxe. Wurde sehr gut und geduldig durch die Ersteinrichtung begleitet. Auch wurden einige Anpassungen schon direkt durch den Support umgesetzt. Kann diese App und den Support bedenkenlos empfehlen!
Hallo Administrator,
Hier ist nochmal Niel von Socialshop. Vielen Dank für Ihre tolle Bewertung.
Um Ihre Erfahrung zu verbessern, werden wir außerdem unsere Dienste für geschätzte Socialshop-Benutzer wie Sie weiter verbessern. Vielen Dank für die liebevollen Worte, die Sie geteilt haben, und danke, dass Sie der beste Teil von Socialshop sind
Außerdem empfehle ich Ihnen dringend, in unserem Blog nach den neuesten Nachrichten zu suchen, nicht nur zu Socialshop, sondern auch zu anderen unserer OneCommerce-Anwendungen - einer führenden E-Commerce-Lösungsplattform, mehr als das unter https://onecommerce.io/blog/
Wenn Sie weitere Fragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an support@socialhead.io
Grüße,
Niel
Socialshop von OneCommerce
I used this app to connect to google merchant center. The customer service was very helpful when I had issues.
Hi ussiplshop store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
This APP is quite easy to use, and many conditions to set to get what I want. The support team is just amazing. Vicky responds so fast and patiently with every detail.
Dear icemoi store admin,
Here is Vicky from Socialshop Team
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for using our app.
Best Regards!
Vicky
i love this application,because more reach,more orders more visitors converted to purchase costumer
Hello S R KIDS WEARS store admin,
I am Tracie from Customer Support of Socialshop. I received your feedback and it encourages our team so much
We will try our best to give you better experience in next versions. If you meet any issue while using our app, please dont be hesitate to contact us
Warmest Regards,
Tracie