Reseñas (667)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
18 de abril de 2022

i have just started using this app, looks very easy to use and their support service is good too. Abby was very helpful to resolve my problems on time. Thank you.

DollaLemon
India
1 día usando la aplicación
OneCommerce respondió 18 de abril de 2022

Hi DollaLemon,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

29 de agosto de 2022

This is the solution I've been looking for. After years of tearing my hair out with Facebook 'support', my questions have now been answered. This app solves all the problems the Shopify Facebook app creates and can't solve for.
I was able to understand the app very quickly, due to a few years of dealing with FB ads and feeds, but if you're just starting out, there is a lot of written material to explain everything, you just need the time to read it. Failing that, the customer support was first class and I had a long email of questions that they were very willing to resolve in under half a day and also got on a video call to walk me through all my questions. If you're tired of dealing with Facebook support, do yourself a favour and just get this app. It is a relief knowing I now have good support and their team is clearly dedicated in finding solutions for their customers. Well done!

Axessorize
Australia
1 día usando la aplicación
OneCommerce respondió 29 de agosto de 2022

Hi Ocean Admin,

This is Ocean from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Ocean
Socialshop - Facebook, Google Shopping Feed

30 de noviembre de 2022

Excellent support! I Highly recommend this app. ****************************************************

Cat Well-Being
Reino Unido
1 día usando la aplicación
OneCommerce respondió 30 de noviembre de 2022

Hi Cat Well-Being admin,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

19 de octubre de 2021

Best support ever, we fixed a big problem for our ecommerce website with them. We are investing a lot of money so the feed must be 100% ACCURATE ALL THE TIME. Shopify's official plugins failed while Socialhead is AHEAD of everybody!;) Totally recommend it!

ZEP.RO
Rumanía
1 día usando la aplicación
OneCommerce respondió 20 de octubre de 2021

Hi ZEP.RO store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

Fecha de modificación: 4 de enero de 2023

Perfect, very responsive I am very grateful for his valuable help It was quickly resolved.
I am very happy!

Carrelages Clic
Francia
1 día usando la aplicación
OneCommerce respondió 4 de enero de 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

Fecha de modificación: 9 de marzo de 2023

Customer service is excellent! The app is very user-friendly, and if you don't understand something, you can simply ask the representative for help, and they will assist you immediately! I really recommend this app!

Tweeto.uk
Reino Unido
1 día usando la aplicación
OneCommerce respondió 9 de marzo de 2023

Hi admin,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

10 de noviembre de 2022

Die App ist super einfach und intuitiv in der Anwendung und funktioniert komplett einwandfrei. Wenn man schon mal an Shopify's Google App verzweifelt ist, weiß man das umso mehr zu schätzen. Eine vierstellige Anzahl an Varianten und kein einziger Fehler im Merchant-Center – ein Traum! Der Support ist außerdem sehr zuvorkommend und hilfreich, wenn auch auf Englisch.

Ligarti Tiermanufaktur
Alemania
Alrededor de 24 horas usando la aplicación
OneCommerce respondió 10 de noviembre de 2022

Hallo Dina,

Hier ist nochmal Niel von Socialshop. Vielen Dank für Ihre tolle Bewertung.

Um Ihre Erfahrung zu verbessern, werden wir außerdem unsere Dienste für geschätzte Socialshop-Benutzer wie Sie weiter verbessern. Vielen Dank für die liebevollen Worte, die Sie geteilt haben, und danke, dass Sie der beste Teil von Socialshop sind

Außerdem empfehle ich Ihnen dringend, in unserem Blog nach den neuesten Nachrichten zu suchen, nicht nur zu Socialshop, sondern auch zu anderen unserer OneCommerce-Anwendungen - einer führenden E-Commerce-Lösungsplattform, mehr als das unter https://onecommerce.io/blog/

Wenn Sie weitere Fragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an support@socialhead.io

Grüße,
Niel
Socialshop von OneCommerce

25 de abril de 2022

So far this app has been good. The ability to easily select product categories for Google Merchant Center has been just what I was looking for. So much easier to work with that Google Center itself. Hoping all continues to go smoothly after all the product feed is reviewed by Google.

Teach Fun Oz Resources
Australia
Alrededor de 23 horas usando la aplicación
OneCommerce respondió 26 de abril de 2022

Hello Teach Fun Oz Resources admin,

This is Felix from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Felix
Socialshop - Facebook, Google Shopping Feed

2 de marzo de 2022

This app is very user friendly and easy to use. The support via chat is very helpful. Great! A very good support. Everything works fine. I can absolutely recommend it.

zarto.de
Alemania
Alrededor de 22 horas usando la aplicación
OneCommerce respondió 3 de marzo de 2022

Hi zarto.de admin,

Here's Rachel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Rachel
Socialshop - Facebook, Google Shopping Feed

20 de octubre de 2022

The app was super easy to get setup and when I ran into a question about something, the support team was so helpful and responsive. It was actually a bit surprising as I'm used to so many companies now just referring me to self-help articles that don't actually answer my question. I'll be sticking with them for the long-run. Great app + Great service = Long-term part of my stack!

Cypress and Alabaster
Estados Unidos
Alrededor de 22 horas usando la aplicación
OneCommerce respondió 20 de octubre de 2022

Hi Cypress and Alabaster admin,

This is Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce