Reseñas (658)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
18 de abril de 2022

i have just started using this app, looks very easy to use and their support service is good too. Abby was very helpful to resolve my problems on time. Thank you.

DollaLemon
India
1 día usando la aplicación
OneCommerce respondió 18 de abril de 2022

Hi DollaLemon,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

29 de agosto de 2022

This is the solution I've been looking for. After years of tearing my hair out with Facebook 'support', my questions have now been answered. This app solves all the problems the Shopify Facebook app creates and can't solve for.
I was able to understand the app very quickly, due to a few years of dealing with FB ads and feeds, but if you're just starting out, there is a lot of written material to explain everything, you just need the time to read it. Failing that, the customer support was first class and I had a long email of questions that they were very willing to resolve in under half a day and also got on a video call to walk me through all my questions. If you're tired of dealing with Facebook support, do yourself a favour and just get this app. It is a relief knowing I now have good support and their team is clearly dedicated in finding solutions for their customers. Well done!

Axessorize
Australia
1 día usando la aplicación
OneCommerce respondió 29 de agosto de 2022

Hi Ocean Admin,

This is Ocean from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Ocean
Socialshop - Facebook, Google Shopping Feed

30 de noviembre de 2022

Excellent support! I Highly recommend this app. ****************************************************

Cat Well-Being
Reino Unido
1 día usando la aplicación
OneCommerce respondió 30 de noviembre de 2022

Hi Cat Well-Being admin,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

Fecha de modificación: 8 de febrero de 2021

good! good!good! good! good! good! good! good! good! good! good! good! good! good! good! good! good! !good! good! good! good! good! !good! good! good!

Hunnie Bunn
Canadá
Alrededor de 1 mes usando la aplicación
OneCommerce respondió 8 de febrero de 2021

Hi Hunnie Bunn store admin,

I am Tracie from Customer Support of Socialshop. Thank you so much for your precious review

Do you meet any issue while using our app? If you have any problem, please tell me, I will support you right away.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/

Once again, thank you for choosing our app. Have a nice day

Warmest Regards,
Tracie

19 de octubre de 2021

Best support ever, we fixed a big problem for our ecommerce website with them. We are investing a lot of money so the feed must be 100% ACCURATE ALL THE TIME. Shopify's official plugins failed while Socialhead is AHEAD of everybody!;) Totally recommend it!

ZEP.RO
Rumanía
1 día usando la aplicación
OneCommerce respondió 20 de octubre de 2021

Hi ZEP.RO store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

11 de junio de 2023

Bitte diese App nicht verwenden. Heute wäre der wichtigste Tag gewesen. Aber nein, alle Artikel wurden durch den Feed nicht übertragen, ohne erdenklichen Grund! Von Google Seite gab es kein Problem! Auf Anfrage beim Support kam nichts! Das sind extrem dringende Fälle, wo man wirklich innerhalb 1h antworten und gleich helfen sollte. Absolut nicht zu empfehlen!

Jordi-TEC
Suiza
Alrededor de 1 mes usando la aplicación
OneCommerce respondió 14 de junio de 2023

Hallo Jordi-Administrator,

Hier ist Ocean vom OneCommerce-Team. Zunächst einmal bedauere ich die Erfahrungen, die Sie gemacht haben, aufrichtig. Wir bedauern, dass wir nicht verfügbar waren, als Sie uns brauchten, und ehrlich gesagt möchten mein Team und ich unseren Benutzern wirklich alle geeigneten Lösungen liefern, die wir haben, und sicherstellen, dass sie gut funktionieren.

Ich bin davon überzeugt, dass unser letztes Gespräch Ihr Problem gelöst hat. Wir werden Ihre Daten weiterhin überwachen und ich werde Sie auf jeden Fall im Auge behalten, wenn es in naher Zukunft zu Aktualisierungen kommt. Dies verhindert, dass in Zukunft weitere ärgerliche Situationen auftreten, und stärkt Ihr Geschäftswachstum.

Aus tiefstem Herzen möchten wir das wirklich klären und Ihnen weiterhin behilflich sein. Vielen Dank für Ihre Geduld und ich hoffe, dass sich unsere Wege wieder kreuzen.

Grüße.

Ozean
FeedHub – Facebook, Google Shopping Feed

Fecha de modificación: 4 de enero de 2023

Perfect, very responsive I am very grateful for his valuable help It was quickly resolved.
I am very happy!

Carrelages Clic
Francia
1 día usando la aplicación
OneCommerce respondió 4 de enero de 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

Fecha de modificación: 9 de marzo de 2023

Customer service is excellent! The app is very user-friendly, and if you don't understand something, you can simply ask the representative for help, and they will assist you immediately! I really recommend this app!

Tweeto.uk
Reino Unido
1 día usando la aplicación
OneCommerce respondió 9 de marzo de 2023

Hi admin,

Here's Niel from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

10 de noviembre de 2022

Die App ist super einfach und intuitiv in der Anwendung und funktioniert komplett einwandfrei. Wenn man schon mal an Shopify's Google App verzweifelt ist, weiß man das umso mehr zu schätzen. Eine vierstellige Anzahl an Varianten und kein einziger Fehler im Merchant-Center – ein Traum! Der Support ist außerdem sehr zuvorkommend und hilfreich, wenn auch auf Englisch.

Ligarti Tiermanufaktur
Alemania
Alrededor de 24 horas usando la aplicación
OneCommerce respondió 10 de noviembre de 2022

Hallo Dina,

Hier ist nochmal Niel von Socialshop. Vielen Dank für Ihre tolle Bewertung.

Um Ihre Erfahrung zu verbessern, werden wir außerdem unsere Dienste für geschätzte Socialshop-Benutzer wie Sie weiter verbessern. Vielen Dank für die liebevollen Worte, die Sie geteilt haben, und danke, dass Sie der beste Teil von Socialshop sind

Außerdem empfehle ich Ihnen dringend, in unserem Blog nach den neuesten Nachrichten zu suchen, nicht nur zu Socialshop, sondern auch zu anderen unserer OneCommerce-Anwendungen - einer führenden E-Commerce-Lösungsplattform, mehr als das unter https://onecommerce.io/blog/

Wenn Sie weitere Fragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an support@socialhead.io

Grüße,
Niel
Socialshop von OneCommerce

25 de abril de 2022

So far this app has been good. The ability to easily select product categories for Google Merchant Center has been just what I was looking for. So much easier to work with that Google Center itself. Hoping all continues to go smoothly after all the product feed is reviewed by Google.

Teach Fun Oz Resources
Australia
Alrededor de 23 horas usando la aplicación
OneCommerce respondió 26 de abril de 2022

Hello Teach Fun Oz Resources admin,

This is Felix from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Felix
Socialshop - Facebook, Google Shopping Feed