Avis (658)

Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
17 juin 2024

Super mon problème a été résolu, top et merci !!!

vestiaire du sud
France
Environ 2 heures d’utilisation de l’application
8 septembre 2023

Great experience with the app! I also received stunning support from Ocean during the app setup. Everything went so smooth and it is working exacly the way I wanted :)

GlamPosters
Pologne
Plus d'un an d’utilisation de l’application
OneCommerce a répondu 27 septembre 2023

Hi GlamPosters admin,

Here's Ocean from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

30 juin 2023

This app works seamlessly pushing my Shopify products to my Instagram shop feed. I hadn't logged in for a while, had some issues reconnecting my feed, and their customer service was super helpful and knowledgable - and quick! Got it back working with no issues. I definitely recommend this app.

Oopsie Daizee
Canada
Plus d'un an d’utilisation de l’application
OneCommerce a répondu 24 juillet 2023

Hi Oopsie Daize admin,

Here's Oceanfrom FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

28 novembre 2023

Miss Durra from the customer service team is fantastic, helped me solve a lot of problems, would recommend to others to use!

Crafuel Outdoor EU
France
Environ un an d’utilisation de l’application
OneCommerce a répondu 4 décembre 2023

Hi Crafuel Outdoor EU store admin,
Here's Durra from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Durra
FeedHub by OneCommerce

2 janvier 2024

SEEMS GOOD

Fashionsarah.com
Grèce
Plus de 2 ans d’utilisation de l’application
OneCommerce a répondu 4 janvier 2024

Hi Fashionsarah store admin,

Here's Ocean from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

5 juillet 2023

This app is perfect for managing your store feeds: very detailed and customizable. For any doubt you have a technical team that will help you with any problem. I find it great, I use it on 5 different stores.

Mason's US
Italie
Plus d'un an d’utilisation de l’application
OneCommerce a répondu 24 juillet 2023

Hi Mason's US admin,

Here's Ricky from FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ricky
FeedHub by OneCommerce

2 décembre 2023

This is great value for selling and marketing on social mediamm thanks to my feed!

Susan's Beauty
Australie
Plus d'un an d’utilisation de l’application
OneCommerce a répondu 4 décembre 2023

Hi Susan's Beauty store admin,
Here's Windy from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
FeedHub by OneCommerce

21 novembre 2023

Makes managing my feeds much easier and gives me flexibility that I can't get from Facebook/Shopify. Also, they have great support!

Doubletake
États-Unis
2 mois d’utilisation de l’application
OneCommerce a répondu 22 novembre 2023

Hi Doubletake store admin,
Here's Julie from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
FeedHub by OneCommerce

18 août 2023

I couldn't be more enthusiastic about recommending this app! The level of customer service they provide surpasses any I've encountered across various apps. Their responsiveness Julie is remarkable! They meticulously guide you through each step, patiently requesting screenshots to ensure your experience is flawless and comprehensible. Moreover, they go the extra mile by thoroughly inspecting every detail to ensure you're harnessing the app's full potential. Their commitment to customer satisfaction is truly commendable.

Babeside
R.A.S. chinoise de Hong Kong
9 mois d’utilisation de l’application
OneCommerce a répondu 31 août 2023

Hi Babeside admin,

Here's Ocean from FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

25 octobre 2023

Unfortunately, the app does not warn you about any complications that other Google apps might cause. I paid for a whole year not knowing that the feed was not working. I had to figure out myself that I was paying for a service that had not worked for over 6 months. They refused me a credit/refund because they put the responsibility on you to know the technical side of Google and the implications other Shopify apps (made by Shopify) would interfere with this app. Very disappointed.

Musotica.com
États-Unis
Plus d'un an d’utilisation de l’application
OneCommerce a répondu 27 octobre 2023

Hi Musotica.com store admin,
Here is Windy from the FeedHub team.
Firstly, we truly apologize for any inconvenience you have when using our app.

Regarding your previous concerns about errors and warnings from GMC that originate from the feed of another app, not ours.
Nevertheless, our dedicated agents have diligently worked to provide you with solutions and guidance on how to address these issues, or whom to contact for assistance.
As a result of their efforts, your products in the Google feed have been approved by Google.

As I shared with you in our conversations, I believe there may be a misunderstanding regarding the scope of our capabilities.
While we are here to support you with the features our app provides, we do not have the capacity to manage feeds or control all risks within your Google Merchant Center account.
We can only offer assistance within the scope of our service and the app's capabilities.
For issues originating from other apps or data sources, it's impossible to control them by us.

We genuinely appreciate your understanding and sympathy in this case.

Regards,
Windy
FeedHub by OneCommerce