Avis (671)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
14 février 2022

the app is working fine and Felix was always the first helping and solved all my problems, thank you!

Luxusbetten24
Allemagne
Presque 3 ans d’utilisation de l’application
OneCommerce a répondu 15 février 2022

Hi Luxusbetten24 Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

8 avril 2024

Thank you for assistance CS from OneCommerce !

eToate
Roumanie
6 mois d’utilisation de l’application
OneCommerce a répondu 17 mai 2024

Hi there,

Here's Julie from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
FeedHub by OneCommerce

Modifié le 26 octobre 2023

*Edited Review. I recommend this app as it does the job well and allows us to easily control the source of the feeds via collections. It also permits the option to select which image you want to display in the ads, good for google shopping ads that don't allow watermarks or graphics. And the support is fast and helpful. The app is not too difficult to use. We did have an issue with product images reverting to the wrong image. However its been fixed and we have been reassured that it will not happen again. Thanks guys.

Spy Monkey Surveillance
Australie
Plus de 2 ans d’utilisation de l’application
OneCommerce a répondu 15 février 2022

Hi Spy Monkey Surveillance Store Admin,
Here is Windy from the FeedHub Team
Firstly, on behalf of my team, I truly apologize for any inconvenience you have when using our app.

We would like to address your concerns and provide updates on the issues you've raised.

Regarding the image issue, we sincerely apologize for any inconvenience this may have caused. We took immediate action and edited the images as per your request. We are pleased to inform you that a significant number of your products have been approved by Google.
Also, our DEV team is tirelessly working to identify the root cause of the issue and ensure a complete resolution.

We also understand your frustration with the chat disappearing during your conversations with us, and we genuinely apologize for this inconvenience. We have contacted the chat software provider to rectify this issue promptly.
We would like to confirm that our app allows you to select the first variant for synchronization, which aligns with your requirements for running a campaign with only one item of each product.

We contacted you via email many times, please check your email and get back to us so that we can continue to support you better.

Your satisfaction is of utmost importance to us, and we are committed to resolving these issues to ensure a smoother experience with our app. If you have any more questions or require additional assistance, please do not hesitate to contact us.

Thank you for your understanding.
Best Regards!
Windy
FeedHub by OneCommerce

30 mars 2022

Support is quick & friendly. It seems to be working, we will know more as we start running Google Shopping Ads

LINKD Alarms
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
OneCommerce a répondu 30 mars 2022

Hi LINKD Alarms admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

16 décembre 2021

This app is amazing!!! It perfectly fulfills its function. Best of all is their customer support. I had a problem and they didn't stop until they solved it. At all times they informed me of the process and helped me in all my doubts. You are great and a great team. Thank you very much for everything

Bambola
Espagne
Plus de 2 ans d’utilisation de l’application
OneCommerce a répondu 16 décembre 2021

Hi Bambola

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

26 janvier 2023

everything was perfect, thx to live chat i was able to have my feed done :) i will continue using socialshop fb, google shopping

vortexstore
Tchéquie
Plus de 2 ans d’utilisation de l’application
OneCommerce a répondu 26 janvier 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

22 février 2023

Very good support. The app seems very useful but you can get lost if you dont have experience with feeds and such

IVMedical
Chili
Plus de 2 ans d’utilisation de l’application
OneCommerce a répondu 22 février 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce

8 mai 2022

I will give them 5 stars because of two reasons:
First: the app is very easy to navigate and let's you arrange everything from their dashboard. You will need none to minimal effort to setup in advertising channel's own feed management sections.
Second: the support is fast and tends to your needs hands-on.
Recommended.

amongst few
Émirats arabes unis
Plus de 2 ans d’utilisation de l’application
OneCommerce a répondu 8 mai 2022

Hi Amongst Few admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby
Socialshop - Facebook, Google Shopping Feed

Modifié le 10 novembre 2022

Great App, do exactly with it says . very simple .
very good support . solved a problem we had with other App
that forced us to manually update the MPN every time the store synchronized . Great Support !!!
very satisfied.

MEANWELL POWER
Israël
Plus de 2 ans d’utilisation de l’application
Modifié le 27 mars 2024

I really find this app very useful and their support is amazing. It seems pricey but it is definitely worth it!

Kwaitokoeksister
Afrique du Sud
Plus de 2 ans d’utilisation de l’application
OneCommerce a répondu 12 octobre 2022

Hi Kwaitokoeksister Store Admin,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop.

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce