FeedHub: Google Shopping Feed
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We have had a very positive experience with both the product and the support team. The product is user-friendly, reliable, and meets our business requirements effectively. The features and functionality have helped streamline our operations and improve efficiency.
Had an issue but they solved it promptly. Good support
Julie was super helpful and responsive
Great product and support is crisp and fast!
Seamless Integration & Great Results! "This app made setting up my Google Product Feed incredibly easy. It handles currency conversions and stock updates without any issues. The interface is user-friendly and the support team is top-notch. Highly recommended for any e-commerce owner!
Generally works well. On occasion, products will just disappear from FeedHub with no warning (except from Google merchant center to advise of a sudden drop in products).
It's as if Feedhub suddenly can't see products, despite no changes being made to anything.
I can't complain too much as we're on the free plan.
Update: Tried fixing the issue for an hour, then tried support (on holiday). Have since uninstalled and tried a new app which is working fine.
Update 2: Well the new app did not have any historical product data with merchant center, which was about 4 years worth. So, I am back to Feedhub as losing that much data would be disastrous for an ad campaign. Reinstalling Feedhub seems to have fixed the issue, thankfully
I had an issue with my Google Feed after I changed my domain, and Durra was super helpful, helped me to fix the issue and also suggested other changes which can help my website. I am very happy with the App and also the support!
Hi SILVERO admin,
Here's Durra from FeedHub. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub
Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Durra
FeedHub by OneCommerce
This app is perfect for managing your store feeds: very detailed and customizable. For any doubt you have a technical team that will help you with any problem. I find it great, I use it on 5 different stores.
Hi Mason's US admin,
Here's Ricky from FeedHub. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub
Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ricky
FeedHub by OneCommerce
Unfortunately, the app does not warn you about any complications that other Google apps might cause. I paid for a whole year not knowing that the feed was not working. I had to figure out myself that I was paying for a service that had not worked for over 6 months. They refused me a credit/refund because they put the responsibility on you to know the technical side of Google and the implications other Shopify apps (made by Shopify) would interfere with this app. Very disappointed.
Hi Musotica.com store admin,
Here is Windy from the FeedHub team.
Firstly, we truly apologize for any inconvenience you have when using our app.
Regarding your previous concerns about errors and warnings from GMC that originate from the feed of another app, not ours.
Nevertheless, our dedicated agents have diligently worked to provide you with solutions and guidance on how to address these issues, or whom to contact for assistance.
As a result of their efforts, your products in the Google feed have been approved by Google.
As I shared with you in our conversations, I believe there may be a misunderstanding regarding the scope of our capabilities.
While we are here to support you with the features our app provides, we do not have the capacity to manage feeds or control all risks within your Google Merchant Center account.
We can only offer assistance within the scope of our service and the app's capabilities.
For issues originating from other apps or data sources, it's impossible to control them by us.
We genuinely appreciate your understanding and sympathy in this case.
Regards,
Windy
FeedHub by OneCommerce
Update: after 1 year, still perfect and the support team is just perfect!! Thanks a lot
2nd update: team support is amazing, special thanks to Ricky for his patience!!
We finally found the app which works! Easy to install and easy to use. Not to mention the support which is just perfect! A thousand thanks to Jaxber for his patience in supporting us step by step in the setting ;) Thanks, thanks, thanks
Hi SU Paris admin,
Here's Jaxper from FeedHub. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub
Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Jaxper
FeedHub by OneCommerce
