Recensies (687)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
16 augustus 2022

What else can I say about SocialHead support? 100% personal touch, 200% professional, 300% problem solving!!!! 1000% recomended :))) Thank you Ocean!! All the best to you and happy birthday !!! ⭐⭐⭐⭐⭐

Beanie Helmets
Cyprus
Bijna 2 jaar gebruiken de app
OneCommerce heeft geantwoord 17 augustus 2022

Hi Beanie Helmets Admin,

Here is Ocean from Socialhead Team.

First of all, I sincerely thank you for leaving your awesome review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Ocean
Socialshop - Facebook, Google Shopping Feed

6 mei 2022

This is great app if you are running google shopping ads or facebook catalog ad, The support is just amazing.

Resinarthub
Verenigde Arabische Emiraten
Meer dan een jaar gebruiken de app
OneCommerce heeft geantwoord 6 mei 2022

Hi Resinarthub admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed

23 december 2021

Great support! I'll upgrade soon for a premium package. Looking forward to see more of the app. Thanks

håvsund
Duitsland
Meer dan een jaar gebruiken de app
OneCommerce heeft geantwoord 23 december 2021

Hi håvsund store admin

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Vicky
Socialshop - Facebook, Google Shopping Feed

4 juli 2022

Ho usato questa app e mi sono trovato bene. Il supporto è stato impeccabile e ha risolto tutte le mie richieste in tempi rapidissimi.

gruppofella.com
Italië
Meer dan een jaar gebruiken de app
OneCommerce heeft geantwoord 4 juli 2022

Ciao Gruppofella Admin,

Questa è Rachel del team Socialhead.

In primo luogo, voglio esprimere la mia gratitudine per la tua ponderata valutazione.

Apprezziamo il tuo feedback e i tuoi commenti sulla tua esperienza con la nostra app e quanto ti piace il nostro aiuto.

Se hai bisogno di ulteriore assistenza, faccelo sapere tramite la nostra chat dal vivo o inviaci un'e-mail a support@socialhead.io

Inoltre, stiamo sviluppando un blog con tutte le informazioni utili che possono aiutarti a fare la tua attività sui social network con tutte le app di Socialhead.

Fare riferimento a maggiori dettagli qui: https://socialhead.io/category/shopify/

Distinti saluti!
Rachel
Socialshop - Facebook, feed di Google Shopping

13 januari 2023

Ocean was very good at helping me with my questions and problems I had with my feed. Very professional TEAM. am very excited.
Good app that suits my needs.

myBabyBoo.eu
Italië
Meer dan een jaar gebruiken de app
OneCommerce heeft geantwoord 13 januari 2023

Hi myBabyBoo.eu admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

Bewerkt 26 oktober 2023

*Edited Review. I recommend this app as it does the job well and allows us to easily control the source of the feeds via collections. It also permits the option to select which image you want to display in the ads, good for google shopping ads that don't allow watermarks or graphics. And the support is fast and helpful. The app is not too difficult to use. We did have an issue with product images reverting to the wrong image. However its been fixed and we have been reassured that it will not happen again. Thanks guys.

Spy Monkey Surveillance
Australië
Meer dan een jaar gebruiken de app
OneCommerce heeft geantwoord 15 februari 2022

Hi Spy Monkey Surveillance Store Admin,
Here is Windy from the FeedHub Team
Firstly, on behalf of my team, I truly apologize for any inconvenience you have when using our app.

We would like to address your concerns and provide updates on the issues you've raised.

Regarding the image issue, we sincerely apologize for any inconvenience this may have caused. We took immediate action and edited the images as per your request. We are pleased to inform you that a significant number of your products have been approved by Google.
Also, our DEV team is tirelessly working to identify the root cause of the issue and ensure a complete resolution.

We also understand your frustration with the chat disappearing during your conversations with us, and we genuinely apologize for this inconvenience. We have contacted the chat software provider to rectify this issue promptly.
We would like to confirm that our app allows you to select the first variant for synchronization, which aligns with your requirements for running a campaign with only one item of each product.

We contacted you via email many times, please check your email and get back to us so that we can continue to support you better.

Your satisfaction is of utmost importance to us, and we are committed to resolving these issues to ensure a smoother experience with our app. If you have any more questions or require additional assistance, please do not hesitate to contact us.

Thank you for your understanding.
Best Regards!
Windy
FeedHub by OneCommerce

7 februari 2023

The app is great, but support is stellar. Thay go above and beyond with any issue i've had, not only solving the specifical issue, but beeing proactive in searching for other issues. Highly recommend.

Dermatología Estoril
Chili
Meer dan een jaar gebruiken de app
OneCommerce heeft geantwoord 7 februari 2023

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

8 september 2023

Great experience with the app! I also received stunning support from Ocean during the app setup. Everything went so smooth and it is working exacly the way I wanted :)

GlamPosters
Polen
Meer dan een jaar gebruiken de app
OneCommerce heeft geantwoord 27 september 2023

Hi GlamPosters admin,

Here's Ocean from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

21 juli 2022

the app works like a charm, fantastic and very supportive team. glad to have been working with them for long now,

The Hijab Company
Pakistan
Meer dan een jaar gebruiken de app
OneCommerce heeft geantwoord 21 juli 2022

Hi there,

Here's Felix from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

21 december 2022

This app is awesome and the support is fantastic . I was having trouble adding the custom labels to the GMC and Felix did a great job assisting me. I highly recommend this service /app

BidetSplashes
Verenigde Staten
Meer dan een jaar gebruiken de app
OneCommerce heeft geantwoord 21 december 2022

Hi Ed,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce