Recenzje (658)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
25 październik 2023

Unfortunately, the app does not warn you about any complications that other Google apps might cause. I paid for a whole year not knowing that the feed was not working. I had to figure out myself that I was paying for a service that had not worked for over 6 months. They refused me a credit/refund because they put the responsibility on you to know the technical side of Google and the implications other Shopify apps (made by Shopify) would interfere with this app. Very disappointed.

Musotica.com
Stany Zjednoczone
Ponad rok korzystania z aplikacji
OneCommerce odpowiedział(a) 27 październik 2023

Hi Musotica.com store admin,
Here is Windy from the FeedHub team.
Firstly, we truly apologize for any inconvenience you have when using our app.

Regarding your previous concerns about errors and warnings from GMC that originate from the feed of another app, not ours.
Nevertheless, our dedicated agents have diligently worked to provide you with solutions and guidance on how to address these issues, or whom to contact for assistance.
As a result of their efforts, your products in the Google feed have been approved by Google.

As I shared with you in our conversations, I believe there may be a misunderstanding regarding the scope of our capabilities.
While we are here to support you with the features our app provides, we do not have the capacity to manage feeds or control all risks within your Google Merchant Center account.
We can only offer assistance within the scope of our service and the app's capabilities.
For issues originating from other apps or data sources, it's impossible to control them by us.

We genuinely appreciate your understanding and sympathy in this case.

Regards,
Windy
FeedHub by OneCommerce

29 sierpień 2023

THERE WAS A GUY CALLED RICKY
in support team he really helped me to do a job which i was strugglinng for 4 days only by one click

I recommend everyone to install this app and use it
it't really useful

ADULT SHOP
Wielka Brytania
Około miesiąca korzystania z aplikacji
OneCommerce odpowiedział(a) 31 sierpień 2023

Hi ADULT SHOP admin,

Here's Ocean from FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

8 marzec 2024

Superb support

Dida Brothers Company Private Limited
Indie
2 dni korzystania z aplikacji
OneCommerce odpowiedział(a) 27 marzec 2024

Hi Dida Brothers Company Private Limited store admin,

Here's Windy from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
FeedHub by OneCommerce

16 listopad 2023

Excellent support and great bang-for-buck. I like Apps that just work.

LocaPica
Rumunia
6 miesięcy korzystania z aplikacji
OneCommerce odpowiedział(a) 22 listopad 2023

Hi LocaPica store admin,
Here's Ricky from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ricky
FeedHub by OneCommerce

5 październik 2023

Cost Effective one app solution. work simply, and straightforward. Mostly luck on this app for seamless integrations

Illumination Studio
Stany Zjednoczone
2 miesiące korzystania z aplikacji
OneCommerce odpowiedział(a) 16 październik 2023

Hi Illumination Studio admin,

Here's Ocean from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

10 wrzesień 2023

Very good app! Greate support every time they help us with what we need

Zemra Home
Rumunia
4 miesiące korzystania z aplikacji
OneCommerce odpowiedział(a) 27 wrzesień 2023

Hi Zemra Home admin,

Here's Ocean from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce

26 lipiec 2023

I've downloaded many of the app's, spent several hours, but only with feedhub i got it working normally with user-friendly interface, yes as not programmer i need to understand step by step actions but here support do they best to set you correctly and asap.

Beige and Blue markT
Wielka Brytania
5 dni korzystania z aplikacji
OneCommerce odpowiedział(a) 27 lipiec 2023

Hi Beige and Blue markT admin,

Here's Durra from FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Durra
FeedHub by OneCommerce

27 sierpień 2023

I would not recommend FeedHub becuase they did nothing to help me. It was a complete waste of time.

Oabry Fashions
Stany Zjednoczone
11 dni korzystania z aplikacji
OneCommerce odpowiedział(a) 29 sierpień 2023

Hi Oabry Fashions team,

Here is Ocean from OneCommerce and kindly accept my sincerest apology for the inconvenience you faced. I regret not having you in touch with the team sooner.

We understand that this may be the first time you have encountered this situation and we currently do not have enough information to determine the root cause. As a team, we are committed to providing the best possible solutions to our users and ensuring their satisfaction. However, we would appreciate it if you could reach out to us for assistance before leaving a review on Shopify. It would mean a lot to us.

We value your business and truly appreciate your time and attention to the FeedHub application. Hopefully, we can continue to be of service to you in the future. Please do not hesitate to contact us and we will do our best to resolve the issue and make things right.

Sincerely,

Ocean

Feedhub by OneCommerce

6 wrzesień 2023

Great app and great support to help you with any requirement

Bosquechileno
Chile
3 miesiące korzystania z aplikacji
OneCommerce odpowiedział(a) 8 wrzesień 2023

Hi Bosquechileno admin,

Here's Ricky from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ricky
FeedHub by OneCommerce

28 lipiec 2023

Much better solution than the original integration from facebook app.

The Support is Amazing!!! They’re super fast to replay and provide the solution! not only that but they will also fix any issue that can happen by themselves and they’ll happily give you assistance.

THIS IS AN EXAMPLE OF A TOP TIER SUPPORT.

Cennamoon™
Niemcy
Około 8 godzin korzystania z aplikacji
OneCommerce odpowiedział(a) 16 sierpień 2023

Hi Cennamoon™ admin,

Here's Ocean from FeedHub. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued FeedHub users like you. Thank you for the loving words you've shared, and thank you for being the best part of FeedHub

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce