Avaliações (671)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de fevereiro de 2022

the app is working fine and Felix was always the first helping and solved all my problems, thank you!

Luxusbetten24
Alemanha
Almost 3 years usando a aplicação
Questão respondida por OneCommerce 15 de fevereiro de 2022

Hi Luxusbetten24 Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

Editado a 26 de outubro de 2023

*Edited Review. I recommend this app as it does the job well and allows us to easily control the source of the feeds via collections. It also permits the option to select which image you want to display in the ads, good for google shopping ads that don't allow watermarks or graphics. And the support is fast and helpful. The app is not too difficult to use. We did have an issue with product images reverting to the wrong image. However its been fixed and we have been reassured that it will not happen again. Thanks guys.

Spy Monkey Surveillance
Austrália
Over 2 years usando a aplicação
Questão respondida por OneCommerce 15 de fevereiro de 2022

Hi Spy Monkey Surveillance Store Admin,
Here is Windy from the FeedHub Team
Firstly, on behalf of my team, I truly apologize for any inconvenience you have when using our app.

We would like to address your concerns and provide updates on the issues you've raised.

Regarding the image issue, we sincerely apologize for any inconvenience this may have caused. We took immediate action and edited the images as per your request. We are pleased to inform you that a significant number of your products have been approved by Google.
Also, our DEV team is tirelessly working to identify the root cause of the issue and ensure a complete resolution.

We also understand your frustration with the chat disappearing during your conversations with us, and we genuinely apologize for this inconvenience. We have contacted the chat software provider to rectify this issue promptly.
We would like to confirm that our app allows you to select the first variant for synchronization, which aligns with your requirements for running a campaign with only one item of each product.

We contacted you via email many times, please check your email and get back to us so that we can continue to support you better.

Your satisfaction is of utmost importance to us, and we are committed to resolving these issues to ensure a smoother experience with our app. If you have any more questions or require additional assistance, please do not hesitate to contact us.

Thank you for your understanding.
Best Regards!
Windy
FeedHub by OneCommerce

Editado a 20 de setembro de 2022

I have been having a very hard time getting this going, anything that helps is appreciated. Thank you.

Cutesy
Estados Unidos
About 1 month usando a aplicação
Questão respondida por OneCommerce 20 de setembro de 2022

Hello Cutesy admin,

This is Niel from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards !

Niel
OneCommerce

30 de março de 2022

Support is quick & friendly. It seems to be working, we will know more as we start running Google Shopping Ads

LINKD Alarms
Reino Unido
Over 2 years usando a aplicação
Questão respondida por OneCommerce 30 de março de 2022

Hi LINKD Alarms admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

16 de dezembro de 2021

This app is amazing!!! It perfectly fulfills its function. Best of all is their customer support. I had a problem and they didn't stop until they solved it. At all times they informed me of the process and helped me in all my doubts. You are great and a great team. Thank you very much for everything

Bambola
Espanha
Over 2 years usando a aplicação
Questão respondida por OneCommerce 16 de dezembro de 2021

Hi Bambola

This is Vicky from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

11 de janeiro de 2023

Best app and best support. There are a lot of options to do configurations.
You can sync with no errors your google feed and facebook catalog and also exclude 0 stock products.

SPECIALIZED
Peru
30 days usando a aplicação
Questão respondida por OneCommerce 11 de janeiro de 2023

Hi SPECIALIZED admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

24 de maio de 2022

I like the app and it saved me about 2 weeks of works. This is one of the best apps for shopify. I will use this for all my store. i would recommend to all ecommerce stores.

Dashmogul
Estados Unidos
29 days usando a aplicação
Questão respondida por OneCommerce 24 de maio de 2022

Hi Dashmogul admin,

This is Niel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Niel
Socialshop - Facebook, Google Shopping Feed

Editado a 10 de novembro de 2022

Great App, do exactly with it says . very simple .
very good support . solved a problem we had with other App
that forced us to manually update the MPN every time the store synchronized . Great Support !!!
very satisfied.

MEANWELL POWER
Israel
Over 2 years usando a aplicação
24 de maio de 2022

Funciona bastante bien la aplicación y la atención al cliente es expedita y amable en todo momento.

Card Universe Online
Chile
28 days usando a aplicação
Questão respondida por OneCommerce 24 de maio de 2022

Hola Card Universe Online,

Aquí está Niel del equipo de atención al cliente de Socialhead.

Muchas gracias por sus fantásticos comentarios, estamos muy contentos de saber que le encanta nuestra aplicación y soporte.

Por favor, no dude en comunicarse con nosotros para cualquier consulta o inquietud a través de nuestro chat en vivo o envíenos un correo electrónico a support@socialhead.io

Además, estamos desarrollando un blog con toda la información útil que te puede ayudar a hacer tu negocio en las redes sociales con todas las aplicaciones de Socialhead.

Consulte más detalles aquí: https://socialhead.io/category/shopify/

Saludos !

Niel
Socialshop - Facebook, alimentación de Google Shopping

8 de outubro de 2021

Great app, lots more customization than in standard Shopify app, highly recommend + the team is very helpful

Hucoco
Reino Unido
Over 2 years usando a aplicação
Questão respondida por OneCommerce 8 de outubro de 2021

Hi Hucoco store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy