Avaliações (671)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de setembro de 2022

Functionality and support is 10/10. Knowledgable and responsive, wish I'd found it sooner as it would have saved the whole team a lot of time.

boxmenswear
Reino Unido
2 days usando a aplicação
Questão respondida por OneCommerce 12 de setembro de 2022

Hello Luke,

This is Niel from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards !

Niel
OneCommerce

23 de julho de 2020

The app does just what it claims - and then some. Free? I'll pay for it. Supports up to 100K skus. Amazing.

K and G Cycles
Estados Unidos
2 days usando a aplicação
17 de agosto de 2022

Rachel was a great help with the functions on the app. Very knowledgeable and assisted me quickly to setup the links between the app and facebook.

Complete Living
África do Sul
1 day usando a aplicação
Questão respondida por OneCommerce 17 de agosto de 2022

Hi Complete Living admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your precious review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

18 de abril de 2022

i have just started using this app, looks very easy to use and their support service is good too. Abby was very helpful to resolve my problems on time. Thank you.

DollaLemon
Índia
1 day usando a aplicação
Questão respondida por OneCommerce 18 de abril de 2022

Hi DollaLemon,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

26 de abril de 2020

This is my first review of an app on Shopify, as I would like to say a huge thank you to Vivian at SocialShop. I ran into difficulties with Google as I was unsure where Google were instructing me to import their HTML code on my site (in order to verify that I own my store) to set up Google Shopping. Vivian couldn't have been more helpful and quick in her response. She sent me a screenshot displaying where I needed to import their HTML code. Saved so much time and hassle! Excellent service, especially considering it is a free app. I highly recommend.

SNUG
Reino Unido
About 2 months usando a aplicação
Questão respondida por OneCommerce 27 de abril de 2020

Hello Rees,

Thank you for your kind words! We are glad that you appreciate our support, and we will keep improving it for the better.

If you have any further inquiry while using our app, feel free to contact us, we are glad to help you out!

Warmest regards,
Vivian

16 de abril de 2020

THE best free app for Google Shopping on Shopify, far better than the Shopify App. It is new and still adding features but already it has helped us solve getting a reliable feed to Google Merchant Center. This is a great place to start.

Bunbury
Estados Unidos
About 2 months usando a aplicação
Questão respondida por OneCommerce 17 de abril de 2020

Hello Dennis,

Here is Vivian from Customer Support team, and I'm so glad to hear that you love our app! The team is really grateful for your feedback, and we will keep improving it with new exciting features.

While you are using our app, if any issue arises or if you have any feedback, feel free to reach out via in-app live chat or email. We are always here to help you out!

Warmest regards,
Vivian

29 de agosto de 2022

This is the solution I've been looking for. After years of tearing my hair out with Facebook 'support', my questions have now been answered. This app solves all the problems the Shopify Facebook app creates and can't solve for.
I was able to understand the app very quickly, due to a few years of dealing with FB ads and feeds, but if you're just starting out, there is a lot of written material to explain everything, you just need the time to read it. Failing that, the customer support was first class and I had a long email of questions that they were very willing to resolve in under half a day and also got on a video call to walk me through all my questions. If you're tired of dealing with Facebook support, do yourself a favour and just get this app. It is a relief knowing I now have good support and their team is clearly dedicated in finding solutions for their customers. Well done!

Axessorize
Austrália
1 day usando a aplicação
Questão respondida por OneCommerce 29 de agosto de 2022

Hi Ocean Admin,

This is Ocean from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Ocean
Socialshop - Facebook, Google Shopping Feed

30 de novembro de 2022

Excellent support! I Highly recommend this app. ****************************************************

Cat Well-Being
Reino Unido
1 day usando a aplicação
Questão respondida por OneCommerce 30 de novembro de 2022

Hi Cat Well-Being admin,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

19 de outubro de 2021

Best support ever, we fixed a big problem for our ecommerce website with them. We are investing a lot of money so the feed must be 100% ACCURATE ALL THE TIME. Shopify's official plugins failed while Socialhead is AHEAD of everybody!;) Totally recommend it!

ZEP.RO
Roménia
1 day usando a aplicação
Questão respondida por OneCommerce 20 de outubro de 2021

Hi ZEP.RO store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

Editado a 4 de janeiro de 2023

Perfect, very responsive I am very grateful for his valuable help It was quickly resolved.
I am very happy!

Carrelages Clic
França
1 day usando a aplicação
Questão respondida por OneCommerce 4 de janeiro de 2023

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Julie
Socialshop by OneCommerce